Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Newcombe

Eltham North

Summary

I am an organised and hard working employee who strives for customer satisfaction. I love working in teams but can work independently. I have a passion for Real Estate, I’m trying to build a career in the industry and have a background in both customer service, management and administration. I am a fast learner who can multitask and has an "all or nothing" mindset. I always put in the most I can to achieve goals and meet deadlines to a high standard.

Overview

2
2
years of professional experience

Work History

Receptionist/Receptionist Administrator

Eagle Hire
04.2023 - Current
  • Distributed all incoming calls to the correct departments
  • Ensured customer satisfaction by promptly addressing inquiries and providing detailed information
  • Multitasked on the phone and on the computer
  • Worked closely with the yard manger and office manger to create the delivery schedules each week to meet deadlines
  • Acted as first point of contact: took care of the main inbox where are queries, complaints, new orders/ new customers, invoicing questions, ect were first actioned

Hospitality Manager

Domino's Pizza
01.2022 - 04.2024
  • Was a shift runner for 1 year where I was managing the shifts
  • Dealt with unsatisfied customers
  • Answered the phone
  • Closed and opened the shop
  • Ran the EOD (end of day) invoices
  • Placed orders for our ingredients and work material
  • Created rosters weekly
  • Cleaning and prepping

Internship Student

Stirling And Hinds
12.2022 - 03.2024
  • Developed professional skills through hands-on experiences, including time management and strong communication.
  • Packed orders for international orders
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship
  • Worked closely with the marketing and social media team

Education

Agents Representative Course - Real Estate

Entry Education
Melbourne, VIC
06.2024

Year 12 VCE -

Eltham High School
Eltham, VIC
10.2022

Skills

  • Organisation skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling appointments
  • Office Administration

Timeline

Receptionist/Receptionist Administrator

Eagle Hire
04.2023 - Current

Internship Student

Stirling And Hinds
12.2022 - 03.2024

Hospitality Manager

Domino's Pizza
01.2022 - 04.2024

Agents Representative Course - Real Estate

Entry Education

Year 12 VCE -

Eltham High School
Claudia Newcombe