Claudia Newcombe
Eltham North
Summary
I am an organised and hard working employee who strives for customer satisfaction. I love working in teams but can work independently. I have a passion for Real Estate, I’m trying to build a career in the industry and have a background in both customer service, management and administration. I am a fast learner who can multitask and has an "all or nothing" mindset. I always put in the most I can to achieve goals and meet deadlines to a high standard.
Overview
2
2
years of professional experience
Work History
Receptionist/Receptionist Administrator
Eagle Hire
04.2023 - Current
- Distributed all incoming calls to the correct departments
- Ensured customer satisfaction by promptly addressing inquiries and providing detailed information
- Multitasked on the phone and on the computer
- Worked closely with the yard manger and office manger to create the delivery schedules each week to meet deadlines
- Acted as first point of contact: took care of the main inbox where are queries, complaints, new orders/ new customers, invoicing questions, ect were first actioned
Hospitality Manager
Domino's Pizza
01.2022 - 04.2024
- Was a shift runner for 1 year where I was managing the shifts
- Dealt with unsatisfied customers
- Answered the phone
- Closed and opened the shop
- Ran the EOD (end of day) invoices
- Placed orders for our ingredients and work material
- Created rosters weekly
- Cleaning and prepping
Internship Student
Stirling And Hinds
12.2022 - 03.2024
- Developed professional skills through hands-on experiences, including time management and strong communication.
- Packed orders for international orders
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship
- Worked closely with the marketing and social media team
Education
Agents Representative Course - Real Estate
Entry Education
Melbourne, VIC06.2024
Year 12 VCE -
Eltham High School
Eltham, VIC10.2022
Skills
- Organisation skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Office Administration
Timeline
Receptionist/Receptionist Administrator
Eagle Hire
04.2023 - Current
Internship Student
Stirling And Hinds
12.2022 - 03.2024
Hospitality Manager
Domino's Pizza
01.2022 - 04.2024
Agents Representative Course - Real Estate
Entry Education
Year 12 VCE -
Eltham High School
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