Wset Level 2 & 3 - Wine & Spirits Education Trust
Prince Wine Store
Melbourne, VIC10.2022
Claudia Palletta
Elsternwick,VIC
Education
Diploma Of Business Leadership And Management - Management
Universal Institute of Technology
Melbourne, VIC04.2020
Skills
- Complex Problem-Solving
- Guest Relations
- Special Events
- Social Perceptiveness
- Critical Thinking
- Vendor Negotiations
- Wine Tasting Events
- Phone Inquiries
- Wine Service Management
- Restaurant Operation
- Cellar Management
- Inventory Management
- Menu Production
- Service Quality
- Customer Needs Assessments
- Operational Efficiency
- Profit and Loss Reporting
- Guest Satisfaction
- Active Learning
- Improvement Plans
- Cool Under Pressure
- Conflict and Complaint Resolution
- Performance Monitoring
- Food and Beverage Pairings
- Event Planning and Assistance
Languages
English
Full Professional
Italian
Native or Bilingual
Timeline
Wset Level 2 & 3 - Wine & Spirits Education Trust
Prince Wine Store
Diploma Of Business Leadership And Management - Management
Universal Institute of Technology