Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Availability
Generic

Claudia Privitelli

Brunswick

Summary

Friendly and knowledgeable customer service professional with extensive experience in retail, hospitality, and disability support work. Currently completing a Master of Global Studies (Disaster and Humanitarian Interventions & Spanish) and passionate about books, culture, and community. Skilled at creating welcoming environments, assisting diverse customers, and managing stock and point-of-sale systems.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Self-employed
01.2022 - Current
  • Provide tailored support to individuals with disabilities, ensuring dignity, autonomy, and quality of life.
  • Develop strong interpersonal and problem-solving skills in sensitive settings.

Hospitality Roles

Barista / Roasting Warehouse / Coffee Quarter
01.2018 - 01.2024
  • Delivered high-quality customer service in fast-paced cafés.
  • Maintained stock, POS systems, and high standards of cleanliness and efficiency.

Retail Assistant

Dymocks, Watergardens
01.2015 - 01.2018
  • Assisted customers with book selection and purchases.
  • Managed POS transactions, stock replenishment, and store presentation.

Education

Master of Global Studies - Disaster & Humanitarian Interventions, Spanish

RMIT University
12-2027

Bachelor of Science - Chemistry

LaTrobe University
06-2022

Skills

  • Exceptional interpersonal and customer service skills
  • Knowledge of retail operations, POS systems, stock management, and inventory
  • Thrives in fast-paced environments with attention to detail
  • Broad and deep knowledge of literature and global cultures
  • Studying Spanish

Certification

Certificates: Essentials of Humanitarian Practice (RedR), Hostile Environment Awareness Training (RedR), First aid (St.Johns)

Interests

Solo travel, culture, international law/politics, literature, analog photography/videography

Timeline

Disability Support Worker

Self-employed
01.2022 - Current

Hospitality Roles

Barista / Roasting Warehouse / Coffee Quarter
01.2018 - 01.2024

Retail Assistant

Dymocks, Watergardens
01.2015 - 01.2018

Master of Global Studies - Disaster & Humanitarian Interventions, Spanish

RMIT University

Bachelor of Science - Chemistry

LaTrobe University

Availability

  • Available every day except Tuesday and Wednesday (flexible).
  • Preference for Carlton store.
Claudia Privitelli