Solo travel, culture, international law/politics, literature, analog photography/videography
Claudia Privitelli
Brunswick
Summary
Friendly and knowledgeable customer service professional with extensive experience in retail, hospitality, and disability support work. Currently completing a Master of Global Studies (Disaster and Humanitarian Interventions & Spanish) and passionate about books, culture, and community. Skilled at creating welcoming environments, assisting diverse customers, and managing stock and point-of-sale systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Self-employed
01.2022 - Current
- Provide tailored support to individuals with disabilities, ensuring dignity, autonomy, and quality of life.
- Develop strong interpersonal and problem-solving skills in sensitive settings.
Hospitality Roles
Barista / Roasting Warehouse / Coffee Quarter
01.2018 - 01.2024
- Delivered high-quality customer service in fast-paced cafés.
- Maintained stock, POS systems, and high standards of cleanliness and efficiency.
Retail Assistant
Dymocks, Watergardens
01.2015 - 01.2018
- Assisted customers with book selection and purchases.
- Managed POS transactions, stock replenishment, and store presentation.
Education
Master of Global Studies - Disaster & Humanitarian Interventions, Spanish
RMIT University
12-2027
Bachelor of Science - Chemistry
LaTrobe University
06-2022
Skills
- Exceptional interpersonal and customer service skills
- Knowledge of retail operations, POS systems, stock management, and inventory
- Thrives in fast-paced environments with attention to detail
- Broad and deep knowledge of literature and global cultures
- Studying Spanish
Certification
Certificates: Essentials of Humanitarian Practice (RedR), Hostile Environment Awareness Training (RedR), First aid (St.Johns)
Interests
Timeline
Disability Support Worker
Self-employed
01.2022 - Current
Hospitality Roles
Barista / Roasting Warehouse / Coffee Quarter
01.2018 - 01.2024
Retail Assistant
Dymocks, Watergardens
01.2015 - 01.2018
Master of Global Studies - Disaster & Humanitarian Interventions, Spanish
RMIT University
Bachelor of Science - Chemistry
LaTrobe University
Availability
- Available every day except Tuesday and Wednesday (flexible).
- Preference for Carlton store.