CLAUDIA SIEBER
Southport,QLD
Summary
Personable and energetic individual committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Assistant
ICCC Smith Collective
12.2022 - Current
- Facilitated in medical administration to 800-900 patrons a day, including script intake and accurately relaying pharmaceutical information from the clinician to the patient
- Assisted in the flow of intake of medical orders via phone, email and postal services
- Acquiring an accurate stock on hand, executing budget plans, ordering, catalogue and stock take reports for scheduled medications, front shop products, and The Lott Golden Casket
- Assisted the pharmaceutical team in complex problem solving matters that required immediate risk assessment to the benefit overall experience of the patrons.
Receptionist Administrator
GI Footcare Clinic
01.2021 - Current
- Competent and comfortable ensuring correspondence between the patient and the podiatrist was received accurately and within a timely matter.
- Coordinated with the Podiatrist exhibiting the complete use of; Frontdesk, Hiccaps, Medicare, RFBI ,DVA claims, POS systems, NDSS
- Competent in current work health and safety regarding personal protective equipment and hands on experience with aseptic techniques
Pharmacy Assistant
Graydons Amcal Pharmacy
10.2017 - 02.2021
- Assist with rural deliveries, including medication and documents to and from the pharmacy, multiple medical surgeries, hospitals, respite centers, and residential areas.
- Working within a multidisciplinary team, I assisted patients finding specific equipment according to the clinic plan, providing companion sales this was inclusive of home health aids, webster packing, sleep apnoea testing, medication management assessment, vaccinations and compounding
- Assisted in current and active COVID-19 precautions within a healthcare facility whilst maintaining senior studies
Education
Bachelor of Science - Chemistry
Griffith University
Gold Coast, QLD10.2026
Skills
- Reliable, confident, and proactive individual with exceptional interpersonal communication skills
- Competent with POS systems and other medical administration platforms such as; ZDispense, FRED, ASL, Medadvisor, Zendesk, Google Drive, Microsoft Word, Excel, Powerpoint, Outlook
- Confident in individually stocktaking, ordering, and adhering to current company procedures with a sense of urgency
- Conflict resolution, risk management and de-escalation tactics
- Compounding non-sterile, PPE, Laboratory safety certificate
Certification
- Responsible Service of Alcohol
- RSG - The Lott
- Support the supply of Schedule 2 and Schedule 3 Medications
- Labratory Safety Certificate
Timeline
Senior Pharmacy Assistant
ICCC Smith Collective
12.2022 - Current
Receptionist Administrator
GI Footcare Clinic
01.2021 - Current
Pharmacy Assistant
Graydons Amcal Pharmacy
10.2017 - 02.2021
Bachelor of Science - Chemistry
Griffith University
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