Kristy Brown
Beresfield
Summary
Experienced working in a team environment. Thrives to instilling positive outcomes and consistently supports the needs of the role.
Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and ability to connect with students from diverse backgrounds. Experience developing engaging lesson plans and assessments to measure student progress.
Overview
21
21
years of professional experience
Work History
Senior Pharmacy Assistant
Chemist Outlet
Thornton, NSW
06.2020 - 08.2023
- Trained new pharmacy assistants on operational procedures and customer service protocols.
- Provided exceptional customer service, earning recognition from both patients and supervisors on multiple occasions.
- Served as a reliable resource for both patients and coworkers, answering questions regarding medications and procedures accurately.
- Contributed to team success by collaborating closely with pharmacists to ensure optimal patient care.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Pharmacy Assistant
Amcal Chemist
Newcastle, NSW
02.2003 - 09.2012
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Catering Services and Assistance
Hope Estate
Pokolbin, NSW
06.2019 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Francis Greenway High
Beresfield, NSWCert 3 School Based Education
TAFE NSW
NSW12-2025
Skills
- Professional Integrity
- Team Collaboration
- Empathy and Active Listening
- Interpersonal Communication
- Self-Motivation
- Reliability and Accountability
- Time Management
- Professional Integrity
Timeline
Senior Pharmacy Assistant
Chemist Outlet
06.2020 - 08.2023
Catering Services and Assistance
Hope Estate
06.2019 - 12.2021
Pharmacy Assistant
Amcal Chemist
02.2003 - 09.2012
High School Diploma -
Francis Greenway High
Cert 3 School Based Education
TAFE NSW