Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Tomek

Cairns,QLD

Summary

To utilize and expand my current skill set in retail operations/ career ventures. Sharp-eyed Console Operator skilled in monitoring CCTV and reporting suspicious persons and activities. Committed to enforcing rules, regulations, policies and procedures. Hands-on experience responding to emergency situations with security assistance. Comfortable with constantly standing or walking and running.

Overview

4
4
years of professional experience

Work History

Console Operator

EG Fuel Co
Cairns, QLD
07.2020 - Current


  • Carried out open/close duties accurately and efficiently.
  • Receiving of fuel deliveries and/or distributor orders.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified safety issues, analyzed information and provided solutions to problems.
  • Participated in team-building activities to enhance working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Team member

Zambrero
Cairns, QLD
03.2020 - 03.2020
  • Food preparation – salsas/toppings, meat & sauces
  • Maintaining cleanliness and hygiene of store in accordance of health and safety protocol.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Sought out ways to go above and beyond job requirements.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.

Casual Team Member

Kmart Cairns Central
Cairns, QLD
05.2019 - 11.2019


  • Followed store planograms to properly stock shelves.
  • Provided information regarding product knowledge, suggestive selling and promotions availability with customer queries in store and over the phone.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Greeted customers and helped with product questions, selections and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.


Casual Cashier

Casey’s IGA
Cairns, QLD
03.2017 - 11.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.

Education

High School Diploma -

Woree State High School
Woree, QLD
11.2018

Skills

  • Teamwork and Collaboration
  • Merchandising and Display
  • Upselling Techniques
  • Cash Handling
  • Energy and Physical Stamina
  • Time Management
  • Safety and Cleanliness Standards
  • Safety Policies and Procedures
  • Strong Communication and Interpersonal Skills
  • Phone Inquiries

Timeline

Console Operator

EG Fuel Co
07.2020 - Current

Team member

Zambrero
03.2020 - 03.2020

Casual Team Member

Kmart Cairns Central
05.2019 - 11.2019

Casual Cashier

Casey’s IGA
03.2017 - 11.2018

High School Diploma -

Woree State High School

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Claudia Tomek