Boosted customer satisfaction by implementing innovative bar management strategies.
Enhanced team productivity through effective scheduling and task delegation.
Streamlined inventory management for optimal stock levels and reduced waste.
Till counts ,End of night reports ,gaming machine discrepancy ,cash counting and handling, locking up of venues setting alarms , locking doors recording, daily shakes
Increased revenue with creative marketing initiatives and promotional events.
Bar Supervisor
Commercial Hotel
Morpeth, NSW
03.2020 - 05.2022
Enhanced customer satisfaction by implementing efficient bar operations and service standards.
Reduced waste and costs by optimizing inventory management and beverage ordering processes.
Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
Improved team morale by providing ongoing support, training, and opportunities for professional growth.
Support Worker
Jesmond Grove Aged Care Facilit
Jesmond Nsw
02.2018 - 10.2020
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Commercial Cleaner
Gabes Cleaning Services
Thornton, NSW
12.2016 - 01.2018
Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.