Clinton Gray
Orange,NSW
Summary
I’m currently a Store Manager at Racine, However, I am seeking to broaden my skill set, In the last two and a half years that I’ve developed skills in Staff managment, Administration & Business banking, Providing excellent customer service, Working in a fast pace environment Efficiently & Calmly, amongst other valuable skills…
Overview
4
4
years of professional experience
Work History
Store Manager
Racine
Orange, NSW
11.2021 - Current
- Increased customer service ratings through personable service.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Completed daily paperwork and computer entry of sales data as established by management.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created employee schedules to align coverage with forecasted demands.
Cafe All Rounder
The Mills
Orange, NSW
05.2021 - 10.2021
- Produced food and drink products adhering to company quality and quantity standards.
- Trained new cafe workers in sales, customer service, and safety.
- Tracked food production levels, meal counts, and supply costs.
- Collaborated with other departments to coordinate events and promotions.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Customer Service Sales Assistant
KFC
Forbes
03.2020 - 12.2020
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Processed orders on POS system and accepted cash and charge payments.
Education
Retail III -
TAFE NSW
04.2024
Skills
- Personnel development
- Loss Prevention
- Hourly shift management
- Payroll Management
- Talent Recruitment
- POS Systems
- Employee Training
- Operations Management
Timeline
Store Manager
Racine
11.2021 - Current
Cafe All Rounder
The Mills
05.2021 - 10.2021
Customer Service Sales Assistant
KFC
03.2020 - 12.2020
Retail III -
TAFE NSW