Clive Costa

. Bulk cooking for large number of people

. Working on crib both meat and salad section

. Working on breakfast section

• Resolved customer complaints regarding food quality or service issues.
• Adjusted seasonings of dishes according to customers' tastes.

• Enforced standards for meal service, presentation, and quality of food items across kitchen shifts.
• Prepared ingredients, garnishes, and side dishes in advance to expedite meal service.

• Planned, organized, and supervised daily culinary operation of restaurant and catering services.
• Demonstrated correct cooking techniques to staff to keep all team members operating as solid unit.
• Kept staff working efficiently and productively to achieve total guest satisfaction.
• Interviewed and trained back-of-the-house employees at all levels.

• Filled in as housekeeper during staff shortages to keep operations ahead of demand.
• Assigned work areas to employees and inspected completed work to meet strict safety and quality standards.
• Prioritized rooms and spaces requiring immediate attention.
• Advised front desk about rooms ready for occupation.

• Skillfully scheduled front and back of house staff by anticipating high volume traffic to deliver customer service levels in line with company standards.
• Coordinated scheduling of deliveries with suppliers and vendors to obtain products on-time and keep stock fresh.
• Developed food storage and rotation metrics and maintained team member compliance.

• Checked IDs to verify legal age of everyone entering building.
• Maintained safe and secure environment to protect company property and staff.