Cloe Barrow
Melbourne,VIC
Overview
9
9
years of professional experience
Work History
Disability Support Worker
FBA care
Melbourne , Vic
12.2022 - Current
- Collaborated with community workers to implement exciting social activity programs within facility.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
Service Coordinator
FBA care
Tottenham, Vic
02.2023 - 11.2023
- Provided timely feedback to management on service failures and customer concerns.
- Monitored email and phone communication to provide prompt responses and solutions.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
Retail Assistant
Bunnings
Hoppers Crossing , Vic
09.2022 - 11.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Retail Assistant
Aldi
Werribee , Vic
02.2018 - 09.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Cleaned the store once store was closed.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Restocked and organized shelves during slow periods to maintain store appearance.
Retail Assistant
Build a bear
Melbourne , Vic
05.2017 - 02.2018
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Counted cash, made change and balanced cash register drawer.
- Floor manager. Allocating jobs for other workers.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Education
High School Diploma -
MacKillop College
Werribee 11.2016
Skills
- POS system operation
- Customer assistance
- Payment processing
- Cash register operation
- Communication
- Conflict resolution
- Reliable & trustworthy
- Active listening
Certificates
- Certificate III Community Services
Custom Section 1
Neha Sharma
- Aldi Store Manager
- 0430 460 660
- nehasharma_87@yahoo.com
Geneva Nicdao
- FBA Care Service Coordinator
- 0416 174 965
- geneva.n@fbacare.com.au
Natalie Simpson
- Personal
- 0400 671 992
Timeline
Service Coordinator
FBA care
02.2023 - 11.2023
Disability Support Worker
FBA care
12.2022 - Current
Retail Assistant
Bunnings
09.2022 - 11.2022
Retail Assistant
Aldi
02.2018 - 09.2022
Retail Assistant
Build a bear
05.2017 - 02.2018
High School Diploma -
MacKillop College