Codah Paynter
Cowes
Summary
Motivated Staff Member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Pino's Trattoria
06.2022 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- payment and offered receipts to complete transactions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cafe Worker
Penny Lane Cafe
01.2021 - 10.2022
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Participated in staff meetings and training sessions to continuously improve skills and stay updated on company policies.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Real Estate Receptionist
Ray White Phillip Island
05.2024 - 12.2025
- Enhanced customer satisfaction by providing timely and accurate property information to clients.
- Developed strong working knowledge of local real estate market trends by staying current with industry news and updates.
- Continually advanced personal knowledge of the industry and related software programs, ensuring proficiency in all aspects of the role as a Real Estate Receptionist.
- Contributed to the successful closing of property transactions by maintaining organized and up-to-date contract files.
Education
Graduated -
Bass Coast College
Wonthaggi, VIC10.2023
Skills
- Conflict and Complaint Resolution
- Table Setting
- Workflow Coordination
- Team Leadership
- Food handling
- Strong multitasking
- Adaptable and Flexible
- Decision-Making
- Cool Under Pressure
- Reliable and Responsible
- Relationship Building
- Upselling
- Food Running
- POS System Operation
- Strong Work Ethic
- Cash Handling
- Cleaning and sanitizing
- Cleanliness and hygiene
- Inventory Control
- Strategic selling
Accomplishments
Completed Year 12 2023
Acquired my Real Estate Agents Representative 2024
RSA
First Aid Training
Completed Espresso Foundations Course
Timeline
Real Estate Receptionist
Ray White Phillip Island
05.2024 - 12.2025
Wait Staff Member
Pino's Trattoria
06.2022 - Current
Cafe Worker
Penny Lane Cafe
01.2021 - 10.2022
Graduated -
Bass Coast College
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