Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Soreach Loeung

Sydney,NSW

Summary

Postgraduate business student with experience in administration, data analysis, and customer service. Known for being a fast learner and adaptable to new systems, including records management platforms such as TRIM. Supported research and local government projects involving confidential data, live fieldwork, and analytical reporting. Keen to contribute to the School of Nursing and Midwifery with precision, attention to detail, and strong organizational skills, while learning and applying university systems quickly and responsibly.

Overview

4
4
years of professional experience

Work History

Wait Staff Member

The Orient Hotel
The Rock, NSW
04.2022 - Current
  • Cleared tables and bussed dishes to facilitate efficient setups.
  • Answered guest inquiries regarding menu items, preparation methods, ingredients, and allergens.
  • Enhanced customer experience by replenishing drinks and providing condiments and napkins.
  • Coordinated with hosts, bussers, and kitchen staff for seamless service delivery.
  • Arranged place settings with clean linens and tableware to welcome guests.
  • Trained new employees on restaurant protocols and plating standards.
  • Resolved customer complaints by relaying issues to kitchen staff and delivering replacements.
  • Exhibited knowledge of menu offerings to engage guests enthusiastically.

Team Leader

Gradshift
Parramatta , NSW
10.2024 - 11.2025
  • Conducted weekly staff meetings to review project updates and address challenges.
  • Fostered a collaborative work environment that encouraged teamwork.
  • Participated in regular leadership meetings, providing updates on team progress.
  • Analyzed data from diverse sources to pinpoint operational improvement areas.
  • Assigned projects and allocated tasks based on team members' expertise.
  • Reviewed completed work for quality assurance and adherence to standards.

Capstone Consultant (Industry Project)

Blue Mountains City Council - Contemporary Management Issues
Parramatta , NSW
07.2024 - 11.2025
  • Developed action plans with clients to overcome challenges and meet objectives.
  • Defined project scope, objectives, and deliverables in collaboration with stakeholders.
  • Managed multiple projects simultaneously to ensure timely completion within budget.
  • Analyzed complex data to identify patterns and trends across various sources.
  • Provided strategic advice on operational processes and business development initiatives.
  • Supported employee management and organizational planning with human resources.
  • Maintained positive relationships with staff and management to enhance collaboration.
  • Organized company files using a document management system for efficient data access.

Nursery Worker

Arborglen Pty.Ltd.
Glenorie, NSW
03.2022 - 04.2022
  • Utilized thatcher to lift dead leaves and grass from between growing grass and soil.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Changing and weeding of plant that needed to be trim
  • Provide assistance to other senior coworker with their chores
  • Lifting heavy subjects and cleaning the shed after works
  • Utilized proven methods for watering and fertilization to minimize plant losses while maintaining plant health.

Waiter

Brown Café
Phnom Penh
08.2021 - 11.2021
  • Maintained comprehensive knowledge of menu items and preparation methods to assist guests effectively.
  • Communicated with kitchen staff regarding supply availability and customer wait times.
  • Arranged place settings with clean linens and tableware for incoming guests.
  • Presented menus to patrons, addressing inquiries and making tailored recommendations.
  • Calculated charges, issued checks, and processed payments from customers.
  • Monitored dining area to swiftly clear empty tables for new patrons.
  • Prepared alcoholic and non-alcoholic beverages as ordered, ensuring timely delivery without spillage.

Education

MBA -

Western Sydney University
Sydney, NSW
07-2027

BBA - Management

Western Sydney University
Parramatta, NSW
06-2025

Bachelor of Arts - Literature

Institute of Foreign Languages
Phnom Penh Cambodia
09.2023

Skills

  • Customer service
  • Team collaboration
  • Employee training
  • Effective communication
  • Complaint resolution
  • Conflict management
  • Cash handling
  • Personal hygiene
  • Allergy awareness
  • Food safety awareness
  • Project management
  • Team leadership
  • Task delegation
  • Data analysis
  • Time management
  • Detail orientation

Languages

English
Native/ Bilingual
Cambodian
Native/ Bilingual

Timeline

Team Leader

Gradshift
10.2024 - 11.2025

Capstone Consultant (Industry Project)

Blue Mountains City Council - Contemporary Management Issues
07.2024 - 11.2025

Wait Staff Member

The Orient Hotel
04.2022 - Current

Nursery Worker

Arborglen Pty.Ltd.
03.2022 - 04.2022

Waiter

Brown Café
08.2021 - 11.2021

BBA - Management

Western Sydney University

Bachelor of Arts - Literature

Institute of Foreign Languages

MBA -

Western Sydney University

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Soreach Loeung