Cody Bowling
Joondalup,WA
Summary
Dedicated Army veteran and experienced fitter maintenance technician transitioning into engineering. Currently pursuing a Bachelor of Engineering degree while prioritising continuous improvement and diligent effort. With a background in leadership and management, including mentoring apprentices and overseeing work order administration, I understand the importance of effective team coordination and project management. Additionally, having completed leadership courses in the Army, I bring valuable skills in communication, decision-making, and problem-solving to any task. While top-tier results may not always be immediate, I consistently strive to maximise my performance in both academic and practical endeavours. Possessing a strong foundation in maintenance and mechanical expertise, I bring a determined work ethic and adaptability to any team. Seeking opportunities to apply my military background, technical skills, and ongoing commitment to excellence to contribute effectively to engineering projects and organisational success.
Overview
12
12
years of professional experience
Work History
Operations Team Member
Bunnings
Osborne Park, WA
04.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritised and organised tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognised by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Answered multiple calls per shift to assist with customer questions and concerns.
Fitter Armament
Australian Defence Force - Army
03.2013 - 01.2022
- Conducted physical training and ensured all Soldiers achieved required fitness levels.
- Provided instruction on weapons systems, tactics, and techniques to junior enlisted personnel.
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Ensured compliance with applicable laws, policies, and regulations while executing operations.
- Supervised the maintenance of vehicles and other military equipment according to standards.
- Performed preventative maintenance on equipment to ensure proper operation.
- Inspected machines and identified any potential issues or malfunctions.
- Repaired and replaced defective parts to restore machinery to working order.
- Fabricated metal components using welding and cutting tools.
- Adjusted functional parts of mechanical devices as needed.
- Calibrated a range of instruments in accordance with manufacturer specifications.
- Replaced worn out bearings, seals and gaskets in engines and related equipment.
- Reviewed and approved work orders for accuracy and completeness.
- Created and maintained detailed records of all incoming and completed work orders.
- Assigned tasks to technicians based on their skill set, availability, and workloads.
- Provided technical support to staff in order to resolve any issues related to equipment or processes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
Cook
KFC
Albury, NSW
04.2012 - 02.2013
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritised and organised tasks to efficiently accomplish service goals.
- Cleaned work areas and equipment between tasks.
- Followed health and safety regulations while managing food and beverages.
- Ensured that kitchen was always kept clean by sweeping floors, washing surfaces.
- Took temperature of cooked foods to verify they were cooked thoroughly before serving them.
- Monitored the cooking process to ensure that chicken was cooked properly.
- Stored raw ingredients in designated containers following proper food safety guidelines.
- Adhered strictly to health regulations while preparing food items.
Education
Certificate III Engineering - Mechanical Trade
Army School of Electrical And Mechanical Engineers
Bonegilla, VIC02-2017
Bachelor of Engineering (Honours) - Mechanical Engineering
The University of Western Australia
Crawley, WASkills
- Warehouse Operations
- Standard Operating Procedures
- Workflow Optimisation
- Safety Procedures
- Continuous Improvement
- Verbal and Written Communication
- Scheduling
- Team Building
- Excellent Communication
- Time Management
- Flexible and Adaptable
- Attention to Detail
- Decision-Making
- Task Prioritisation
- Critical Thinking
- Dependable and Responsible
- Organisation
- Problem-Solving
- Customer Service
Languages
English
Native/ Bilingual
German
Elementary
Timeline
Operations Team Member
Bunnings
04.2022 - Current
Fitter Armament
Australian Defence Force - Army
03.2013 - 01.2022
Cook
KFC
04.2012 - 02.2013
Certificate III Engineering - Mechanical Trade
Army School of Electrical And Mechanical Engineers
Bachelor of Engineering (Honours) - Mechanical Engineering
The University of Western Australia
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