Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Cody Lapthorne

Wanneroo,WA

Summary


Friendly and approachable, with keen sense of customer service and teamwork. Possesses foundational knowledge of beverage preparation and service, along with strong multitasking and communication skills. Committed to creating welcoming environment and ensuring customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Staff

Spilt Milk Festival
12.2024 - 12.2024
  • Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
  • Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
  • Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Enhanced customer satisfaction by providing timely and efficient drink orders.

Bar Staff

Dom Dollar Festival
12.2024 - 12.2024
  • Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Collaborated with team members to ensure smooth service during peak hours.

Bar Staff

Kingsley Football Club
04.2021 - 08.2022
  • Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
  • Streamlined order processing by effectively multitasking while remaining attentive to individual customer needs.
  • Promoted special events at the bar through engaging conversations with customers and social media updates.
  • Fostered strong relationships with suppliers, negotiating favourable terms for bulk purchases that benefited both parties.

Skills

  • Strong multitasking
  • Team player attitude
  • Customer service focus
  • Cleanliness and hygiene
  • Alcohol awareness
  • Customer service
  • Responsible alcohol service

Certification

western Australian RSA

Timeline

Bar Staff

Spilt Milk Festival
12.2024 - 12.2024

Bar Staff

Dom Dollar Festival
12.2024 - 12.2024

Bar Staff

Kingsley Football Club
04.2021 - 08.2022

western Australian RSA

Cody Lapthorne