Cody Schiemann
Hervey Bay,QLD
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
14
14
years of professional experience
Work History
Store Manager
Forty Winks
08.2019 - Current
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Rotated merchandise and displays to feature new products and promotions.
Soccer Referee
Football Queensland
02.2010 - Current
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
- Made judgment calls on unsportsmanlike behavior and other violations.
- Investigated and reported on any misconduct of players or coaches.
- Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
- Streamlined administrative tasks such as submitting match reports promptly to the relevant authorities after each fixture.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Contributed to league development by attending meetings, providing input on rule changes or improvements, and collaborating with fellow referees.
Sales Manager
Telstra
08.2014 - 08.2019
- Managed accounts to retain existing relationships and grow share of business.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
No Degree - Sales, Merchandising, And Marketing
Maryborough State High School
Maryborough, QLD08.2013
Skills
- Needs Assessment
- Recruiting and Hiring
- Operations Oversight
- Leadership Development
- Business Forecasting
- Performance Improvements
- Payroll Management
- Marketing and Promotions
- Effective leader
- Leading Staff Meetings
Soccer
I have been a referee in Wide bay for nearly 14 years and its my hobby of mine to referee the game and enjoy it. the last 2 years i have run the referees in the Widebay and training sessions on the laws of the game and knowledge.
Timeline
Store Manager
Forty Winks
08.2019 - Current
Sales Manager
Telstra
08.2014 - 08.2019
Soccer Referee
Football Queensland
02.2010 - Current
No Degree - Sales, Merchandising, And Marketing
Maryborough State High School
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