Cody Walker
Seaford Rise,SA
Summary
Resourceful sales professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
RAA
07.2022 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
Freight Handler
FedEx
03.2021 - 07.2022
- Loaded and unloaded trucks.
- Collaborated with team members to resolve challenges and improve productivity.
- Inspected freight for any damage or faults prior to loading.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
Donor Service Specialist
Red Cross Blood Service
03.2020 - 03.2021
- Supported local families in crisis by advocating for needed donations.
- Managed interactions with donors and donation centre personnel to achieve goals.
- Evaluated records and risk assessment information for preliminary donor eligibility.
Education
Certificate IV - Massage Therapy
Australian Institute of Fitness
Adelaide, SA12.2013
Certificate IV - Fitness
Australian Institute of Fitness
Adelaide, SA12.2012
High School Diploma -
Seaford 6-12 School
Seaford, SA12.2010
Skills
- Customer Assistance
- Persuasive Selling
- Advising and Coaching
- Educational Opportunities
- Upselling Strategies
- Handling Customer Complaints
References
Rachel Cain
Team Leader, RAA
0411 140 959
Dominic Ventra
Team Leader, RAA
0421 644 900
Timeline
Retail Sales Consultant
RAA
07.2022 - Current
Freight Handler
FedEx
03.2021 - 07.2022
Donor Service Specialist
Red Cross Blood Service
03.2020 - 03.2021
Certificate IV - Massage Therapy
Australian Institute of Fitness
Certificate IV - Fitness
Australian Institute of Fitness
High School Diploma -
Seaford 6-12 School
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