Colin Glynn
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Possesses extensive knowledge of customer service in a range of roles. Confident working under pressure in fast-paced environments. Skilled at multitasking and practicing effective time management.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
The Palmer Collective
07.2023 - Current
- Delivered high quality service as a server, bar staff and barista.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
Front of House Team Member
Rydges Hotel
07.2023 - Current
- Established welcoming atmosphere in a range of front of house duties for guests attending functions and events.
- Assisted in setup, management and service of weddings and functions catering for up to 200 people.
- Assisted the kitchen in food preparation for larger events.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Development Representative
Diligent Corporation
08.2021 - 02.2023
- Worked in a fast-paced SaaS company with inbound and outbound sales responsibilities
- Assisted regional sales directors in generating leads, managing client accounts and closing deals
- Communicated extensive product knowledge to senior executives of large enterprises
- Collaborated with the marketing department to continually develop ad campaigns.
Food and Beverage Attendant/ Admin
Sliding Rock Bar and Restaurant
03.2021 - 01.2023
- Bar and restaurant duties in high-end gastro pub
- Organizing functions and responsible for reservations
- Maintaining health and safety practices amongst staff and always adhering to the responsible sale of alcohol
- Training in new staff to meet the fast pace required
Painter, Labourer
Folan’s Interiors, Galway
01.2021 - 11.2022
- Worked in a family-run business specializing in tiling and painting
- Painted interior and exterior surfaces on a range of residential properties
- Worked a range of laboring duties on large industrial sites
- Communicated with customers and negotiated contracts on residential sites.
Education
Masters of Journalism (Level 9) -
National University of Ireland, Galway
2018
Bachelor of Arts Level 8 -
National University of Ireland, Galway
2017
Skills
- Excellent verbal communication skills and the ability to interact professionally with all levels of personnel across multiple industries
- Comfortable working under pressure against deadlines
- Consistently delivering high quality customer service in admin and customer facing hospitality roles
- Setting up events, reservation setting and working collaboratively with a range of staff
Timeline
Food and Beverage Attendant
The Palmer Collective
07.2023 - Current
Front of House Team Member
Rydges Hotel
07.2023 - Current
Development Representative
Diligent Corporation
08.2021 - 02.2023
Food and Beverage Attendant/ Admin
Sliding Rock Bar and Restaurant
03.2021 - 01.2023
Painter, Labourer
Folan’s Interiors, Galway
01.2021 - 11.2022
Masters of Journalism (Level 9) -
National University of Ireland, Galway
Bachelor of Arts Level 8 -
National University of Ireland, Galway
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