Sushmita Shrestha
Sydney,NSW
Summary
Enthusiastic and reliable customer service professional with experience in retail and food service. Skilled in providing friendly, efficient service and maintaining high standards in food preparation and sanitation. Known for strong teamwork, adaptability, and excellent communication skills. Seeking to contribute my customer-centric approach and attention to detail in a role at Chemist Warehouse.
Overview
1
1
year of professional experience
Work History
Food & Beverage Attendand
Mark Moran group
Little Bay , NSW
01.2024 - Current
- Provided compassionate dining support for elderly residents at an aged care facility, focusing on nutritional needs and enhancing mealtime atmosphere.
- Assisted in food preparation, serving, and maintaining a clean, welcoming environment.
- Developed skills in patience and empathy, delivering attentive service to improve the quality of life for residents.
- Reference: Abhishek Gurung, Rostering Manager | agurung@markmoran.com.au
Retail Team Member
coles supermarket
Bondi Junction, NSW
11.2023 - 06.2024
- Supported Coles Supermarkets, a leading retail brand, by delivering exceptional customer service and maintaining store organization.
- Ensured product availability and assisted customers with queries on groceries, fresh produce, and household essentials.
- Contributed to Coles’ sustainability initiatives and provided a quality shopping experience to the community.
- Reference: Subash Shrestha | sthasubash255@gmail.com | (+61) 451 116 992
Education
High School Diploma -
Vishwa Adarsha Secondary School
Itahari 5, Nepal03-2022
Bachelor of Early Childhood Care And Education - Early Learning And Child Care
Excelsia College
Sydney, NSWSkills
- Customer Service Excellence – Proven ability to engage with customers in a friendly, helpful, and efficient manner, ensuring a positive shopping and dining experience
- Food Preparation & Safety – Skilled in food handling, preparation, and adherence to hygiene and sanitation standards, ensuring safe and appealing meals
- Team Collaboration – Experienced in working effectively as part of a team, supporting colleagues to achieve goals and deliver consistent service quality
- Communication Skills – Strong verbal communication skills to interact with customers and team members professionally and courteously
- Time Management & Multitasking – Capable of managing multiple tasks, such as assisting customers, restocking products, and maintaining cleanliness, even in fast-paced environments
- Attention to Detail – Able to maintain accuracy and quality in both customer service and food preparation, ensuring customer satisfaction and safety
- Adaptability & Problem Solving – Flexible in handling diverse situations and resolving issues efficiently to meet customer and resident needs
- Basic Computer Skills – Familiar with point-of-sale systems and basic computer operations for customer transactions and scheduling tasks
- Empathy & Patience – Demonstrated empathy and patience when assisting elderly residents, creating a welcoming and supportive environment
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional
Interest
- Listening to music, traveling.
- Language exchange, culture exchange and meeting new peoples.
- Cooking DECLARATION I hereby declare that the data and information are genuine and I am solely responsible for any manipulation in the data above
Declaration
- I hereby declare that the data and information are genuine and I am solely responsible for any manipulation in the data above
Timeline
Food & Beverage Attendand
Mark Moran group
01.2024 - Current
Retail Team Member
coles supermarket
11.2023 - 06.2024
High School Diploma -
Vishwa Adarsha Secondary School
Bachelor of Early Childhood Care And Education - Early Learning And Child Care
Excelsia College