Colin Matchett
Summary
Dedicated Retail & Wholesale professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and commercial results.
Overview
19
19
years of professional experience
Work History
Independent Business Owner
Vend4U Pty Ltd
Melbourne, Victoria
04.2016 - Current
- Created my own business investing capital, business plan, financial forecast, accounting with full P&L Marketed the business via social media to generate leads and maximize brand identity.
- Implemented process improvement to deliver a competitive advantage.
- Provided exceptional customer service by creating collaborative partnerships.
- Prepared annual budgets with controls to effectively manage cashflow.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Interviewed and hired ideal candidates to assist with client relationships and tasks of business.
- Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Devised processes to boost long-term business success and increase profit levels.
Stores Manager
Myer
04.2012 - 01.2016
- Leadership of two Myer department stores, Gross turnover $55.0 Million, 18 line managers, full P&L responsibility.
- Self-motivated, with a strong sense of personal responsibility, providing leadership & mentoring.
- Proven ability to learn quickly and adapt to new complex situations.
- Worked well in a team setting, providing support and guidance.
- Developed collaborative commercial partnerships with supplier brands, concession partners and diverse internal support teams.
- Lead customer service strategy to achieve service satisfaction/NPS (net promoter score) targets.
State Manager
Mitre 10 Stores
Melbourne, Victoria
03.2008 - 03.2012
- Responsibility for 160 Mitre 10 independent and franchised stores and operations/costs of warehouse replenishment operations.
- Developed and planned resources/materials to achieve performance targets. Negotiated contracts and commercial agreements with favourable terms.
- Partnered with senior staff to develop annual and quarter plans and budgets.
- Managed and guided staff through daily and special project work.
- Driven sales through successful teamwork and delivered NEW Franchise stores.
- Appointed President Hardware Association Victoria.
- Responsible to develop and achieve budgets with sound cost control plans and expense tracking systems.
- Coordinated staff development plans to build empowered, confident and knowledgeable team.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Assisted store owners to develop and build their relationships with retail and trade customers +11%
- Provided constructive leadership and coaching to support achievement of individual and team sales targets.
Store General Manager
Myer Melbourne
02.2005 - 01.2008
- Leadership of Department store to deliver commercial KPI's, customer service improvement of NPS (net promoter score). Hired, trained and retained high quality management team.
- Led change efforts within store, conforming to shifting demands and timelines.
- Managed team by providing leadership, direction and continued development opportunities.
- Represented the Myer Brand in the market with Melbourne City CBD marketing, suppliers and concession partners.
Education
Diploma Business Management, Marketing -
RMIT
Melbourne10.2004
Skills
- Business Growth
- Strategic Planning
- Business Development
- Financial Administration
- Budget Management
- Cost Control and Analysis
- Recruiting and Training
- Policy and Procedure Implementation
Coach basketball, people with disabilities
I lead and coach the development of people with disabilities that provides physical exercise, social skills and personal development in teamwork.
Having taken this responsibility on commencing in 2010, commenced with 2 teams and has now developed into 26 teams with growth in developing State championships.
Timeline
Independent Business Owner
Vend4U Pty Ltd
04.2016 - Current
Stores Manager
Myer
04.2012 - 01.2016
State Manager
Mitre 10 Stores
03.2008 - 03.2012
Store General Manager
Myer Melbourne
02.2005 - 01.2008
Diploma Business Management, Marketing -
RMIT
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