Summary
Overview
Work History
Education
Skills
Contact
Timeline
Hi, I’m

Conah Johnson

Busselton,WA

Summary

Results-driven sales consultant focused on boosting customer satisfaction and driving sales through tailored recommendations and promotional strategies. Proven track record of collaborating with teams to enhance store environments, ultimately leading to increased customer loyalty and revenue growth.

Overview

14
years of professional experience

Work History

Strandbags
Busselton, WA

Sales Consultant
12.2024 - 11.2025

Job overview

  • Demonstrated product features to influence customer purchasing decisions.
  • Collaborated with team members to create an inviting shopping atmosphere.
  • Utilized point-of-sale systems for transaction processing and customer data management.
  • Resolved customer inquiries and complaints with professionalism and patience.
  • Organized promotional displays to showcase new arrivals and seasonal items.
  • Analyzed customer needs to recommend suitable products effectively.
  • Addressed questions regarding products and services to enhance customer experience.
  • Operated register, handling cash and processing credit card transactions efficiently.

Bankwest
Busselton, WA

Banking Consultant
10.2023 - 10.2024

Job overview

  • Conducted cash and check reconciliations against computer records at shift's end.
  • Ensured accurate daily cash balancing while managing ATM operations.
  • Maintained compliance by monitoring daily banking transactions and related regulations.
  • Guided customers in utilizing mobile apps and online banking platforms effectively.
  • Addressed customer inquiries and complaints, promoting satisfaction within regulatory standards.
  • Facilitated account openings, closures, and loan applications for clients.
  • Investigated open items and deposit discrepancies to ensure operational integrity.
  • Provided tailored recommendations for customer banking queries to support informed decisions.

Uncle Sam's Smoke Shack
Busselton, WA

Catering Assistant
10.2016 - 01.2024

Job overview

  • Supported chefs in food preparation to ensure precise plating and presentation.
  • Prepared dishes for catering events and high-volume shifts efficiently.
  • Maximized customer satisfaction by promptly resolving complaints regarding food and service.
  • Processed payments and took orders for prepared foods effectively.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Restocked and arranged service and food stations systematically.
  • Added garnishes to enhance plating presentation for catered meals.
  • Set up and cleaned food preparation and service stations before and after events.

Skechers
Busselton, WA

Sales Consultant
06.2023 - 09.2023

Job overview

  • Worked with fellow sales team members to achieve group targets.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Handled credit and debit card payment processing to complete purchasing experience.

Margaret River Muesli Company
Vasse, WA

Factory Production Worker
03.2023 - 06.2023

Job overview

  • Sorted and packaged products for efficient processing and shipment.
  • Maintained organized, clean work areas to prevent safety hazards and production delays.
  • Loaded and unloaded materials manually from pallets, trays, racks, and shelves.
  • Documented production actions by completing quality assurance forms.
  • Performed minor equipment repairs to ensure workflow continuity.
  • Coordinated movement of items between machines and transport equipment to optimize production efficiency.
  • Notified maintenance department of major machinery failures to facilitate prompt repairs.

Telstra
Busselton, WA

Sales Consultant
07.2021 - 02.2022

Job overview

  • Collaborated with sales team to consistently achieve group targets.
  • Identified customer needs to provide relevant product solutions and promotions.
  • Maintained expertise in current promotions, payment policies, and security practices.
  • Handled credit and debit card transactions to enhance purchasing experience.
  • Answered product inquiries using comprehensive knowledge of sales and promotions.
  • Drove significant sales through suggestive selling and promoting add-on purchases.
  • Enhanced customer purchasing experiences, contributing to steady revenue growth.
  • Adhered to company initiatives while achieving established goals.

Cape Care
Busselton, WA

Kitchen Hand
02.2013 - 08.2013

Job overview

  • Ensured cleanliness and order of work areas to comply with health codes.
  • Cleaned utensils, dishes, and glasses to maintain hygiene standards.
  • Cleared, cleaned, and reset tables for efficient dining service.
  • Vacuumed and mopped floors to uphold a sanitary environment.

Jade Cafe
Busselton, WA

Waitress
06.2011 - 10.2011

Job overview

  • Arranged place settings with fresh tablecloths, tableware, and flowers to enhance presentation.
  • Greeted customers, answered inquiries, and recommended daily specials to improve dining experience.
  • Served plated and buffet-style dinners efficiently to maintain service flow.
  • Executed closing duties by emptying trash, cleaning floors, and polishing silverware for cleanliness.

Education

South West Institute Of Technology

Certificate II from General Education
12-2014

University Overview

Busselton Senior High School

Year 8 - Year 10
04-2013

University Overview

Skills

  • Team contribution and collaboration
  • Problem resolution
  • Basic mathematics
  • Customer service and support
  • Financial management
  • Catering and food assembly
  • Multitasking abilities
  • Sanitation practices
  • Leadership and teamwork
  • Verbal and written communication
  • Computer proficiency
  • Consultative sales techniques
  • Web technologies expertise
  • Sales closing strategies
  • Product knowledge and service awareness
  • Sales forecasting

Contact

Contact
https://bold.pro/my/conah-johnson/138r

Timeline

Sales Consultant
Strandbags
12.2024 - 11.2025
Banking Consultant
Bankwest
10.2023 - 10.2024
Sales Consultant
Skechers
06.2023 - 09.2023
Factory Production Worker
Margaret River Muesli Company
03.2023 - 06.2023
Sales Consultant
Telstra
07.2021 - 02.2022
Catering Assistant
Uncle Sam's Smoke Shack
10.2016 - 01.2024
Kitchen Hand
Cape Care
02.2013 - 08.2013
Waitress
Jade Cafe
06.2011 - 10.2011
South West Institute Of Technology
Certificate II from General Education
Busselton Senior High School
Year 8 - Year 10
Conah Johnson