Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Concilia Nwoke

Hillcrest

Summary

I enhanced client well-being at Arcare Aged Care through personalized care and effective communication. Demonstrated cultural sensitivity and teamwork, significantly improving client satisfaction. Proficient in first aid and CPR, my approach focuses on achievements in client care and professional development, embodying reliability and empathy.

Possessing empathetic and compassionate traits, excellent fit for providing dedicated support and care. Knowledgeable in basic caregiving principles and adept at assisting with daily living activities and managing diverse needs. Committed to making meaningful difference in lives of individuals through attentive and personalized care.

Overview

1
1
year of professional experience

Work History

Support Worker

Hire up Pty
11.2023 - Current
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Excellent communication skills, both verbal and written.

Personal Care Worker

Arcare Aged Care
11.2024 - 12.2024
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Remained alert to problems or health issues of clients and competently responded.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Participated in ongoing professional development to stay current on best practices for personal care work.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Enhanced client satisfaction by providing personalized care and attention to their daily needs.
  • Supported clients in maintaining independence with assistance in mobility and ambulation.
  • Improved client''s overall well-being by assisting with personal hygiene tasks, such as bathing and grooming.
  • Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Education

Certificate 111 in Health Service Assistance

TAFE QLD
QLD
12-2024

Skills

  • Confidentiality and privacy
  • Active listening
  • Cultural sensitivity
  • Mobility support
  • Attention to detail
  • Empathy and patience
  • First aid and CPR
  • Personal care assistance
  • Teamwork and collaboration
  • Excellent communication
  • Reliability

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Baking
  • I enjoy helping others and giving back to the community
  • Music

Timeline

Personal Care Worker

Arcare Aged Care
11.2024 - 12.2024

Support Worker

Hire up Pty
11.2023 - Current

Certificate 111 in Health Service Assistance

TAFE QLD
Concilia Nwoke