Connie Leahy
78 Woodlands Road, LIVERPOOL,NSW
Summary
If I was given the opportunity to work, I would be dedicated and keen to gain new skills and develop myself both as an employee and as a person. I would like to build on and further develop my current skills and knowledge acquired and gain valuable experience which I can carry with me throughout my professional career. I will hopefully use these skills in situations needing teamwork and various workplace circumstances which in turn will help me to develop effective customer service, administration and communication skills.
Overview
27
27
years of professional experience
Work History
Administration and Customer Service Officer
Cleanaway Operations
Padstow , NSW
2022.01 - Current
- Accounts Payable - Raising all purchase orders in Coupa for the site. Receipting PO's and ensuring invoices are uploaded from the supplier.
- Liaising with suppliers to ensure products are received in time.
- Accounts Receivable - Billing external customers, including contractors for all bulk product returned to site.
- Forwarding invoices to customers as requested.
- Processing credits.
- Maintaining sludge reporting data by recording all transactions in the Excel and JDE.
- Sending EPA compliance information to suppliers.
- Cross checking all completed jobs have been notified to Sydney Water for compliance purpose.
- Answering and directing incoming calls to appropriate personnel.
- Monitoring and responding to emails in shared mailboxes.
- Booking in jobs with customers.
- Assist supervisor as requested.
Customer Service/Administrative Assistant
Silk Contract Logistics
Erskine Park , NSW
2016.07 - 2020.06
- Investigated and resolved variances with inventory records.
- Received incoming goods, checked paperwork and reviewed stock for accuracy against documentation.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Order processing and stock receipt.
- Raising customer invoices and credits.
- Handling customer enquiries.
- Creating daily transport manifests.
- Dealing with importing and exporting inventory.
- Liaise with freight companies to move product around Australia.
- General administration duties as requested.
Customer Service and Inventory Controller
SILK Contract Logistics (formerly Kagan Logistics)
Erskine Park , NSW
2002.07 - 2012.08
- Investigated and resolved variances with inventory records.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Order processing and stock receipt.
- Raising customer invoices and credits.
- Handling customer enquiries.
- Creating daily transport manifests.
- Dealing with importing and exporting inventory.
- Liaise with freight companies to move product around Australia.
- Invoicing jobs carried out through transport system. (Translogix).
- General Administration tasks as requested.
Retail Cashier
Bunnings Group
Bonnyrigg , NSW
1997.07 - 2012.06
- Counted and balanced cashier drawers.
- Customer Service enquiries.
- Answering telephone.
- Inventory Control
- Stocktaking
- Merchandising
- Operated Refunds/Exchanges desk as requested.
Education
Certificate IV in Education Support - Education
TAFE NSW
Miller NSW06.2018
Diploma - Human Resources
TAFE NSW
Granville NSW12.2003
Diploma - Business Studies - Management
TAFE NSW
LIVERPOOL12.1999
HSC
Bonnyrigg High School
Bonnyrigg NSW12.1996
Skills
- Polite and conscientious
- Able to work independently
- Team player
- Good communication skills
- Willing to learn new procedures
Referees
Cathy Froemel
JK Williams Contracting
Payroll Administrator
Ph: 0409 984 195
Fiona Onetaka
SILK Logistics
Customer Service Manager NSW
Mob: 0407 688 641
Timeline
Administration and Customer Service Officer
Cleanaway Operations
2022.01 - Current
Customer Service/Administrative Assistant
Silk Contract Logistics
2016.07 - 2020.06
Customer Service and Inventory Controller
SILK Contract Logistics (formerly Kagan Logistics)
2002.07 - 2012.08
Retail Cashier
Bunnings Group
1997.07 - 2012.06
Certificate IV in Education Support - Education
TAFE NSW
Diploma - Human Resources
TAFE NSW
Diploma - Business Studies - Management
TAFE NSW
HSC
Bonnyrigg High School
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