Constance (Connie) Crowther
Scarborough,QLD
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physiotherapy Receptionist
Caboolture Physical Therapy Centre
12.2018 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Waitress
Marinara's Restaurant
09.2022 - 05.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Dance Teacher's Assistant
Sharon Alback Dance Centre
01.2019 - 01.2021
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Taught jazz, tap, and ballet dance classes for young aged students.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
Education
Bachelor of Music - Jazz Voice
Queensland Conservatorium of Music
South Bank, Brisbane11.2025
High School Diploma -
Clayfield College
Clayfield11.2022
Skills
- Excellent conversationalist and communicator
- Naturally a caring person
- I am happy to take direction from my senior workmates, but also have the ability to work alone, and to lead a team
- I have been told by both customers and staff that I give excellent customer service I believe that it is important to greet customers promptly, with a smile, and give client-centred individual attention
- Data Entry
- File Management
- Scheduling
- Excellent telephone etiquette
Accomplishments
- Acceptance to the Queensland Conservatorium of Music
- James Morrison Jazz on the Green support act
- Vocal entertainer for Brisbane City Zonta
- Ampol Best All Rounder (2022) awarded to a student chosen by the school in recognition of excellence in academic, leadership, sporting, and community service activities.
- Judy Johnson Senior School Prize for Music (2022)
- Barber sisters prize (2021) for outstanding and consistent effort, for exemplifying the college motto of letting her light shine by always participating to the best of her ability and who, by doing so, encourages others to let their light shine.
- Academic achievements (2018 and 2022)
- The Marissa Fitton Memorial Prize for Drama (2019)
- Selected and completed the Cambridge University English Literature Program (2019)
- Ciao Bella (junior auditioned choir) captain (2019)
- Canzona (senior auditioned choir) captain (2022)
Certification
- Barista course (2019)
- June Dally Watkins personal development course (2017)
- Mater Hospital Education - High school health adventure, certificate of attendance
- State Honours Ensemble Program (2016-2022)
Languages
Spanish
Limited Working
Timeline
Waitress
Marinara's Restaurant
09.2022 - 05.2023
Dance Teacher's Assistant
Sharon Alback Dance Centre
01.2019 - 01.2021
Physiotherapy Receptionist
Caboolture Physical Therapy Centre
12.2018 - Current
Bachelor of Music - Jazz Voice
Queensland Conservatorium of Music
High School Diploma -
Clayfield College
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