Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Angel Glover

Brisbane,QLD

Summary

Dedicated and passionate professional with four years of experience in customer service and retail, promoting customer loyalty, satisfaction and a positive working and shopping environment.


Currently pursuing a Bachelor of Film and Screen Media Production, with a focus on hands-on experience in freelance video production. Proficient in camera work, video editing and management and direction of film productions.


Throughout the years, I have developed meticulous attention to detail, the ability to manage multiple projects simultaneously and creative problem solving skills across all industries of wok.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Woolworths
03.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Freelance Photographer and Videographer

Freelance
02.2020 - Current
  • Management and direction of film crews. Organisation and pre-production paperwork, logistical planning, financial management, and negotiation of location agreements and licensing.
  • Role as curator and presenter of a 'Beginner's Photography Workshop', demonstrating ability to convey complex information in a clear and engaging manner, fostering an inclusive and collaborative learning environment.
  • Colour grading and retouching, sound mixing and editing.
  • Interest in fashion photography, online advertising, director of cinematography, music videos, short films, corporate content.
  • Proficient in social media platforms, with a keen eye for emerging trends. Demonstrated ability to create engaging and on-brand content that resonates with audiences. Data analysis to optimize content strategies for maximum reach and impact.
  • Professional networking and collaboration outreach. Building rapport and nurturing relationships with clients and crew members.

Stylist Sales Associate

Glassons Clothing Store
06.2021 - 03.2022
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty and build rapport.
  • Connected and engaged with customers to understand styling needs and give advice.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Creative styling of products through personal outfitting and in-store mannequins.
  • Thorough store cleaning and upkeep.

Customer Service Representative

Kmart
09.2020 - 08.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Enthusiastic greeting of customers upon arrival and departure.
  • Organised replenishment of stock and upkeep.
  • Point of service, cash handling and genuine customer interactions encouraging loyalty.

Education

Bachelor of Film And Screen Media Production

Griffith Film School
2024

Completion of Grade 12

Clairvaux Mackillop College
2020

Skills

  • High Attention to Detail
  • Exceptional Communication
  • Highly Organised
  • Adaptable, Fast Learner
  • Strong Networking Skills, Ability to work within a Diverse Team
  • Strong Achievement Drive
  • Positive Customer Engagement, Building loyalty and rapport
  • Works well under pressure
  • Creative Problem Solving

Accomplishments

  • Open Drivers License
  • RSA & RSG - Responsible Service of Alcohol/Gaming
  • Modelling Workshop Certificate of Achievement - Country Girl Management 2018
  • Black Belt (Shodan) - Kyokushin Karate 2013

Timeline

Online Personal Shopper

Woolworths
03.2022 - Current

Stylist Sales Associate

Glassons Clothing Store
06.2021 - 03.2022

Customer Service Representative

Kmart
09.2020 - 08.2021

Freelance Photographer and Videographer

Freelance
02.2020 - Current

Bachelor of Film And Screen Media Production

Griffith Film School

Completion of Grade 12

Clairvaux Mackillop College

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Angel Glover