Audrey (Lilo) Soeprapto
Griffin
Summary
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Honey Birdette
11.2024 - Current
- Customer Service - greeting all customers upon entry, use of POS system, handling cash & resolving customer queries
- Sales - listening to customer preferences & providing a welcoming & comfortable store experience, meeting KPIs & educating customers on products (pleasure parlour)
- Stock Handling - receiving & checking off stock, adding security tags, ordering stock in for customers/appointments
Sales Assistant
Kinky Klosett
11.2022 - 09.2024
- Customer Service & Events Management - welcoming customers/patrons to the venue, assembling raffle prizes for event nights, building rapport with regular patrons, handling disputes within the store, assisting with managing store social media profiles
- Sales - recommending products based on customer preferences & product compatibility, comprehensive understanding of all products, meeting KPIs, cash handling & counting of till
- Stock Handling - receiving & checking stock, repricing items, inputting products & stock on hand into point of sale system, ordering products for the store for the coming week
- Managerial Duties (Since 2023) - stocktaking & ordering products, conducting the training & supervision of new staff, banning & removing patrons from the venue
Fragrance Sales Associate
Chemist Warehouse
02.2022 - 11.2022
- Customer Service - greeting all customers on entry, serving at the till, handling cash & customer disputes
- Sales - listening to customer preferences & recommending products based on needs, developed an in depth understanding of fragrances in order to assist customers
- Stock Handling - receiving & checking stock, merchandising items according to CW planogram, adjusting online stock to align with stock on hand
Door Girl & Bartender
Cabaret Club
05.2021 - 12.2023
- Greeting customers outside the venue, welcoming customers to the venue, handling & counting cash, working with excel spreadsheets, inputting customer information into Google Docs, creating rapport & establishing regular customers
- Taking customer orders, cleaning during setup/pack down of the bar, pouring basic drinks, running drinks
Inbound Sales Representative
TSA Telco Group
02.2021 - 01.2022
- Customer service - answering inbound calls, resolving customer enquiries, objection handling, updating customers personal details, liaising with other teams to assist customers efficiently
- Sales - listening to customers needs & pitching personalised solutions, meeting KPIs, understanding a selection of products in depth to be able to recommend customers with the best possible plans & devices
Education
High School Diploma -
Aviation High School
Clayfield, QLD12-2018
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- In-depth product knowledge
- Fast learner
Timeline
Sales Assistant
Honey Birdette
11.2024 - Current
Sales Assistant
Kinky Klosett
11.2022 - 09.2024
Fragrance Sales Associate
Chemist Warehouse
02.2022 - 11.2022
Door Girl & Bartender
Cabaret Club
05.2021 - 12.2023
Inbound Sales Representative
TSA Telco Group
02.2021 - 01.2022
High School Diploma -
Aviation High School
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