Cooper Guzzo
Mount Waverley,VIC
Summary
As a member of the Salesian College tour guide program, I have served as a friendly and welcoming presence at college events, representing our community with pride and professionalism. I have delivered speeches with confidence and demonstrated strong leadership skills, particularly in guiding junior members of the program. My dedication and hard work make me a valuable asset to the team. I am highly motivated and eager to take on new challenges. With a strong work ethic, adaptability, and exceptional interpersonal skills, I excel at working independently and quickly acquiring new skills.
Overview
2
2
years of professional experience
Work History
Tour Guide
Salesian College Chadstone
Chadstone , Victoria
2023.02 - Current
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Greeted visitors upon arrival, listened and answered questions of every variety to make sure that while on tour of the school everyone feels they are a welcome part of the school community
- Assisted in the preparation of tour materials including informational handouts, maps, brochures and other documents.
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to School attractions
- Followed safety protocols at all times while guiding guests through the school tour areas.
Ballkid
Australian Open
Melbourne , Victoria
2022.01 - 2024.01
- Worked successfully with diverse group of coworkers to accomplish goals and provide entertainment to Australia.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with player and visitor requests and answered questions to improve satisfaction.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Kept the match moving by retrieving balls from the court and net , sending the balls back to the serving ends to give to the players. Maintaining high level of situational awareness.
Education
Year 9 -
Salesian High School
Chadstone, VICSkills
- Guest Relations
- Navigational Skills
- Service Promotion
- Public Speaking
- Strong Leadership
- Cash Handling
- Answering Client Questions
Accomplishments
- Leadership Role in Primary School
- Year 7 and 9 Class Captain
- Year 7 Term 1 Man of the Class
Affiliations
- Plays sports such as Tennis, Australian Football and Cricket
Timeline
Tour Guide
Salesian College Chadstone
2023.02 - Current
Ballkid
Australian Open
2022.01 - 2024.01
Year 9 -
Salesian High School
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