Open To Work
Cooper McMahon
Post Office
Lismore,NSW
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Business OwnerTeam LeaderTeam LeaderCommunity Outreach Volunteer
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Important To Me
Career advancement
5
years of professional experience
Results-driven leader with expertise in operations management and team collaboration. Skilled in customer service, budget control, and relationship building. Committed to enhancing team performance and streamlining processes.
Work History
Business Owner
1 Year 3 Months- Trained and supervised staff to enhance team performance and customer satisfaction.
- Developed promotional strategies to boost sales and increase foot traffic.
- Implemented inventory management systems to streamline stock control processes.
- Managed daily operations, ensuring efficient service delivery for customers.
- Maintained compliance with postal regulations and safety standards to mitigate risks.
- Oversaw financial transactions, ensuring accuracy in cash handling procedures.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Team Leader
4 Months- Trained and mentored new team members on standard procedures and best practices.
- Collaborated with management to streamline workflow and enhance team performance.
- Resolved customer complaints promptly, contributing to a positive dining experience.
- Monitored food safety standards, ensuring compliance with health regulations and company policies.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Team Leader
1 Year 5 Months- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Community Outreach Volunteer
2 Years 1 Month- Collaborated with diverse groups to foster inclusive engagement in political discussions and activities.
- Developed outreach materials to effectively communicate political messages and increase awareness.
- Evaluated feedback from community interactions to refine strategies for future outreach initiatives.
- Provided support to individuals and families in need by connecting them with appropriate resources and services.
Education
High School Diploma
- Coursework: Introduction to Criminology and Criminal Justice (1013CCJ) - Griffith University
Skills
Project management
Budget control
Operations management
Business planning
Business administration
Work prioritization
Team leadership
Financial analysis
Building relationships
Goal-oriented
Entrepreneurial personality
Strategic vision
Timeline
Business Owner
Post Office
05.2025 - CurrentRead More
Team Leader
McDonald's
11.2024 - 03.2025Read More
Team Leader
McDonald's
06.2023 - 11.2024Read More
Community Outreach Volunteer
Political Party
03.2021 - 04.2023Read More
The Rivers Secondary College Kadina High Campus
High School Diploma
Read More