Amanda Roggenkamp
Stafford Heights,QLD
Summary
Resourceful Administration Head known for high productivity and efficient task completion. Specialized in customer service, team leadership, and operational improvement. Excel at communication, problem-solving, and time management to achieve organizational goals. Committed to fostering collaborative environments and driving continuous improvement initiatives.
Overview
24
24
years of professional experience
Work History
Lead Administration Brisbane North
Goodstart
Stafford, QLD
06.2020 - Current
- Developed and implemented administrative systems to streamline operations.
- Supervised a team of administrative staff ensuring the completion of their assigned tasks in a timely manner.
- Collaborated with other departments to ensure proper execution of projects.
- Ensured compliance with applicable laws, regulations and company policies.
Administration Assistant
Goodstart
Stafford, QLD
10.2015 - Current
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
- Processed financial documents, contracts, expense reports and invoices.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Family Day Care Coordinator
C&K
Northside Brisbane, Qld
07.2006 - 10.2015
- Provided case management services to ensure the delivery of quality care.
- Participated in clinical reviews and audits as required by funding sources or regulatory agencies.
- Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
- Assessed safety risks associated with living environments or activities of daily living.
Assistant Director
C&K
Kelvin Grove, QLD
09.2002 - 06.2006
- Established standards of excellence for customer service delivery throughout the organization.
- Developed relationships with families and cared for children in the center.
- Established budgets and tracked expenses to drive operational efficiency.
- Developed department performance goals and methods for achieving milestones.
Educator
ABC
Ballina, NSW
01.2001 - 09.2002
- Engaged parents in their children's education by providing regular learning stories and updates.
- Communicated with parents and guardians about children's daily activities, behaviors and related issues.
- provided quality care for all children.
Education
Advanced Diploma in Children Services -
C&K College
Newmarket, QLD10-2010
Diploma in Children Services -
North Coast Institute of TAFE
Wollongbar12-1999
High School Diploma -
Ballina High School
Ballina, NSW12-1997
Skills
- Organizational Leadership
- Human Resources
- Meeting facilitation
- Document Management
- Office Management
- Managing and training group of coworkers
- Excellent customer service
- Productivity Improvement
- Team building
- Attention to Detail
- Problem-solving abilities
Affiliations
- Actively involved in children's sporting clubs such as Brothers rugby league club, Stafford stingers swim club, Norths rugby union, Aspley little Athletics
- Support and volunteer at children's school activities and sporting activities at Padua College Kedron and Stafford state school
- attend renegade conditioning gym on weekly basis.
- regularly take family camping on adventures around the country.
Timeline
Lead Administration Brisbane North
Goodstart
06.2020 - Current
Administration Assistant
Goodstart
10.2015 - Current
Family Day Care Coordinator
C&K
07.2006 - 10.2015
Assistant Director
C&K
09.2002 - 06.2006
Educator
ABC
01.2001 - 09.2002
Advanced Diploma in Children Services -
C&K College
Diploma in Children Services -
North Coast Institute of TAFE
High School Diploma -
Ballina High School
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