COOPER SUTHERLAND
Summary
Young, organized, and responsible. Energetic individual seeking an opportunity to contribute to a dynamic team. Moderately experienced in the job industry. Dedicated and hardworking with the ability and eagerness to learn all aspects of the available position. Acquired valuable skills in current occupation and now seeking new employment to enhance knowledge and skills. Aim to make a positive impact in other workplaces by leveraging existing expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bar Supervisor
Wollongong Golf Club
08.2023 - Current
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices to drive continuous improvement within the establishment.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Farm Labourer
C & M Rural Contracting
03.2023 - 08.2023
- Cultivated soil, sowed crops, and controlled weeds by slashing or chemical spraying.
- Assisted farmers with feeding and watering cows, sheep, goats, and pigs.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Demonstrated versatility by successfully installing various types of fences such as chain-link, wood, vinyl, and ornamental iron fences.
- Oversaw quality assurance measures, maintaining high standards of workmanship across all projects.
- Used hand tools and instruments to take measurements.
Bar/Gaming Attendant
Berkeley Sports Club
03.2022 - 02.2023
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to a memory-making experience.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Monitored gaming activities in assigned areas for gaming illegal actions or suspicious activities.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Crew Member
MCDONALDS BATHURST
10.2018 - 09.2021
- Helped customers complete purchases, locate items and join rewards, programs to promote loyalty, satisfaction and sales numbers,
- Restocked, arranged and organised merchandise in front lanes to drive product sales
- Mentored new team members on registers, meeting customer needs, maximising group performance and maintaining high satisfaction with customers,
- Answered questions about store policies and concerns to support positive customer experiences,
- Mixed, used and properly stored hazardous chemical cleaners to minimise the risk of injury or illness, Handled equipment, chemicals and materials properly and with caution,
- Operated a deep frying machine and am able to keep up with the constant demand for food,
- Packed meals suitably and presented food/drink to customers.
- Worked long hours and kept up with the demand of the work and my job was done efficiently over the long time period
Education
High School Diploma -
Denison College of Secondary Education Bathurst High
12.2021
Skills
- Good written and verbal skills,
- Friendly and outgoing disposition,
- Effective time management,
- Leadership qualities,
- Computer literate,
- Fast learner,
- Reliable,
- Strong public relations,
- Customer service,
- Great work ethic,
- Dependable and Hardworking
- Heavy Lifting
Certification
- Drivers License Expiry: 05/11/2028
- Responsible Service of Alcohol (NSW) Expiry: 01/12/2026
- Responsible Conduct of Gambling (NSW) Expiry: 01/12/2026
- COVID-19 Vaccination Certificate Valid From: 21/09/2021
- Attainment of HLTAID011 Provide First Aid Expiry 02/09/2025
- Attainment of HLTAID010 Provide basic emergency life support Expiry 02/09/2025
- Attainment of HLTAID009 Provide cardiopulmonary resuscitation Expiry 02/09/2025
- Working With Children's Check (WWCC)
- Police Check
- White Card
Timeline
Bar Supervisor
Wollongong Golf Club
08.2023 - Current
Farm Labourer
C & M Rural Contracting
03.2023 - 08.2023
Bar/Gaming Attendant
Berkeley Sports Club
03.2022 - 02.2023
Crew Member
MCDONALDS BATHURST
10.2018 - 09.2021
High School Diploma -
Denison College of Secondary Education Bathurst High
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