Coralee Jones
Hamilton Plains
Summary
Dependable all-round worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail, working safely and a "Can do" approach. Seeks out opportunities to exceed and develop further knowledge and experience.
Overview
12
12
years of professional experience
Work History
Reservations Coordinator
Whitsunday Holiday Rentals
01.2024 - Current
- Responsible for new bookings, changes and cancellation.
- Monitoring and adjusting property nightly rates.
- Liasing with contractors, housekeeping, real estate agents, owners to provide access to properties.
- Auditing bookings across multiple online booking portals.
- Daily booking reports.
- Balancing property payment folios.
- Following up guests for damages or extra cleaning payments.
- Managing extended stay tenants (3 month + leases) involving Entry Condition Reports, Exit Reports; Inventory; Advertising; Lease preparation and execution.
- Responsible guest queries, requests, check in’s and check outs.
- Adjusting property advertising across multiple booking sites.
- Organise maintenance (weekends).
- Programs: Escapia; TouchStay; Rentals United; Canva; Realworks; Docusign; Outlook; Google Drive; Excel; Word; Breezeway.
Sales Associate and Personal Assistant
Ray White Whitsunday
04.2021 - 01.2024
- Scheduling appointments for sales agent and calendar management
- Communicating with owners, buyers and tenants
- Communicating and organising contractors
- Marketing preparation from signage to online marketing
- Legal document preparation and execution
- Communication with solicitors regarding property contracts
- Organise and maintain property files
- Issue and follow up with outstanding invoices
- Report generating (via VaultRE)
- Data entry
- Generate property appraisals (via Pricefinder and Realhub)
- Managing and creating social media content
- Prepare and run buyer inspections
Property Manager
Professionals Whitsunday
07.2020 - 02.2021
- Communication between stakeholders
- Conducting routine inspections, entry and exit inspections and reporting to stakeholders
- Scheduling calendar events and meetings
- Conflict resolution
- Legal document preparation and execution
- Engaging with contractors
- Document conversations, actions and outcomes
- Follow up contractors and process invoices
- Follow up stakeholders for legal documents
- Proficiency in Microsoft, Adobe, Realworks, Pricefinder and Console programs
Self-Employed - Gardening and Landscaping
02.2017 - 07.2020
- Sub-contracted for gardening and landscaping full-time
- Maintaining grounds within a large complex
- General duties included: Mowing, whipper-snipping, path blowing, hedging, external cleaning, pool care and landscaping
- Extended duties included: Irrigation works, potable water network maintenance, minor posi-track operation
- Servicing and checking machinery and equipment prior to use
- Erecting bollards and safety barriers around work sites
- Weekly task and time management
- Organising the tool shed and workshop
- General outdoor equipment repairs and maintenance (mechanical)
- Assisting with on-site management of the grounds and buildings
- Consulting and meeting with external contractors
- On-call after hours for emergency repairs
Sales Associate and Personal Assistant
Ray White Whitsunday
06.2012 - 02.2017
- Assist with scheduling appointments for sales agents
- Communicating with owners, buyers and tenants
- Schedule professional photography and videography of properties
- Secure, create and submit property paper advertising and signage
- Create documents (via Realworks) for sale of properties, contracts and notices to tenants
- Organise and maintain property files
- Issue and follow up with outstanding invoices
- Upload, update and remove online advertising (via MyDesktop)
- Train sales agents in new online programs
- Train and assist the office Sales Assistant
- Problem-solve I.T
Education
Real Estate Salesperson Licence -
REIQ
07.2020
Write101x: English Grammar & Style -
University of Queensland
05.2020
Proofreading and Copyediting -
Universal Class
09.2019
Year 12 -
Morayfield State High School
01.2002
Skills
- Attention to detail
- Time management
- Advanced computer skills
- Organisation
- Written and verbal communication
- Guest Relations
References
- Stephanie McWhirter, Ray White Whitsunday, 0467 677 225
- Alex Katsadoros, Gardening & Landscaping Contractor, 0405 256 869
- Adam Webster, Ray White Whitsunday, 0401 235 534
Timeline
Reservations Coordinator
Whitsunday Holiday Rentals
01.2024 - Current
Sales Associate and Personal Assistant
Ray White Whitsunday
04.2021 - 01.2024
Property Manager
Professionals Whitsunday
07.2020 - 02.2021
Self-Employed - Gardening and Landscaping
02.2017 - 07.2020
Sales Associate and Personal Assistant
Ray White Whitsunday
06.2012 - 02.2017
Write101x: English Grammar & Style -
University of Queensland
Proofreading and Copyediting -
Universal Class
Year 12 -
Morayfield State High School
Real Estate Salesperson Licence -
REIQ
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