Coralee Jones
Hamilton Plains
Summary
Dependable all-round worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail, working safely and a "Can do" approach. Seeks out opportunities to exceed and develop further knowledge and experience.
Overview
12
12
years of professional experience
Work History
Reservations Coordinator
Whitsunday Holiday Rentals
Airlie Beach
01.2024 - Current
- Responsible for new bookings, changes and cancellation.
- Monitoring and adjusting property nightly rates.
- Liasing with contractors, housekeeping, real estate agents, owners to provide access to properties.
- Auditing bookings across multiple online booking portals.
- Daily booking reports.
- Balancing property payment folios.
- Following up guests for damages or extra cleaning payments.
- Managing extended stay tenants (3 month + leases) involving Entry Condition Reports, Exit Reports; Inventory; Advertising; Lease preparation and execution.
- Responsible guest queries, requests, check in’s and check outs.
- Adjusting property advertising across multiple booking sites.
- Organise maintenance (weekends).
- Programs: Escapia; TouchStay; Rentals United; Canva; Realworks; Docusign; Outlook; Google Drive; Excel; Word; Breezeway.
Sales Associate and Personal Assistant
Ray White Whitsunday
04.2021 - 01.2024
- Scheduling appointments for sales agent and calendar management
- Communicating with owners, buyers and tenants
- Communicating and organising contractors
- Marketing preparation from signage to online marketing
- Legal document preparation and execution
- Communication with solicitors regarding property contracts
- Organise and maintain property files
- Issue and follow up with outstanding invoices
- Report generating (via VaultRE)
- Data entry
- Generate property appraisals (via Pricefinder and Realhub)
- Managing and creating social media content
- Prepare and run buyer inspections
Property Manager
Professionals Whitsunday
07.2020 - 02.2021
- Communication between stakeholders
- Conducting routine inspections, entry and exit inspections and reporting to stakeholders
- Scheduling calendar events and meetings
- Conflict resolution
- Legal document preparation and execution
- Engaging with contractors
- Document conversations, actions and outcomes
- Follow up contractors and process invoices
- Follow up stakeholders for legal documents
- Proficiency in Microsoft, Adobe, Realworks, Pricefinder and Console programs
Self-Employed - Gardening and Landscaping
02.2017 - 07.2020
- Sub-contracted for gardening and landscaping full-time
- Maintaining grounds within a large complex
- General duties included: Mowing, whipper-snipping, path blowing, hedging, external cleaning, pool care and landscaping
- Extended duties included: Irrigation works, potable water network maintenance, minor posi-track operation
- Servicing and checking machinery and equipment prior to use
- Erecting bollards and safety barriers around work sites
- Weekly task and time management
- Organising the tool shed and workshop
- General outdoor equipment repairs and maintenance (mechanical)
- Assisting with on-site management of the grounds and buildings
- Consulting and meeting with external contractors
- On-call after hours for emergency repairs
Sales Associate and Personal Assistant
Ray White Whitsunday
06.2012 - 02.2017
- Assist with scheduling appointments for sales agents
- Communicating with owners, buyers and tenants
- Schedule professional photography and videography of properties
- Secure, create and submit property paper advertising and signage
- Create documents (via Realworks) for sale of properties, contracts and notices to tenants
- Organise and maintain property files
- Issue and follow up with outstanding invoices
- Upload, update and remove online advertising (via MyDesktop)
- Train sales agents in new online programs
- Train and assist the office Sales Assistant
- Problem-solve I.T
Education
Real Estate Salesperson Licence -
REIQ
07.2020
Write101x: English Grammar & Style -
University of Queensland
05.2020
Proofreading and Copyediting -
Universal Class
09.2019
Year 12 -
Morayfield State High School
01.2002
Skills
- Attention to detail
- Time management
- Advanced computer skills
- Organisation
- Written and verbal communication
- Guest Relations
References
- Stephanie McWhirter, Ray White Whitsunday, 0467 677 225
- Alex Katsadoros, Gardening & Landscaping Contractor, 0405 256 869
- Adam Webster, Ray White Whitsunday, 0401 235 534
Timeline
Reservations Coordinator
Whitsunday Holiday Rentals
01.2024 - Current
Sales Associate and Personal Assistant
Ray White Whitsunday
04.2021 - 01.2024
Property Manager
Professionals Whitsunday
07.2020 - 02.2021
Self-Employed - Gardening and Landscaping
02.2017 - 07.2020
Sales Associate and Personal Assistant
Ray White Whitsunday
06.2012 - 02.2017
Write101x: English Grammar & Style -
University of Queensland
Proofreading and Copyediting -
Universal Class
Year 12 -
Morayfield State High School
Real Estate Salesperson Licence -
REIQ