Proud Gamilaraay man from Moree living on Gadigal land.
Motivated attitude accompanied with a variety of powerful skills.
Proficient in Microsoft office.
Strong work ethic.
Overview
5
5
years of professional experience
Work History
Customer Relations Manager
Australian Recoveries And Mercantile Agents (ARMA)
01.2022 - Current
Performed duties and provided service in accordance with established operating procedures and company policies.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Referee
South East Senior Oztag
01.2019 - Current
Boast exceptional communication skills resulting in optimal service.
Listened to player feedback and communicated with team captains to accurately resolve disputes.
Run and coordinate a competition for 400 children.
Customer Service
Mcdonalds
06.2019 - 11.2019
Helped to increase customer return rates by providing excellent customer service at all times.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Cleaner
Rewi's Cleaning Service
11.2018 - 01.2020
Used time management and efficient cleaning methods to meet deadlines.
Provided clients with basic cleaning and deep sanitation services.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Education
Bachelor of Project Management -
University of Sydney
Sydney, NSW
High School Diploma -
Marcellin College
Randwick
12.2021
Skills
High-Volume Environments
Ability to Work Under Pressure
Effective Time Management
Communication Skills
Fast Learner
Ability to Work in a Team
Timeline
Customer Relations Manager
Australian Recoveries And Mercantile Agents (ARMA)
01.2022 - Current
Customer Service
Mcdonalds
06.2019 - 11.2019
Referee
South East Senior Oztag
01.2019 - Current
Cleaner
Rewi's Cleaning Service
11.2018 - 01.2020
Bachelor of Project Management -
University of Sydney
High School Diploma -
Marcellin College
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