Summary
Overview
Work History
Education
Skills
Affiliations
Education and Training
Accomplishments
Timeline
Generic

Corina Hatchman

Ettalong Beach,NSW

Summary

Dynamic retail professional with extensive experience at Suzanne Grae, excelling in staff supervision and customer service. Proven track record in enhancing sales through effective merchandising and conflict resolution. Skilled in inventory management and cash handling, consistently ensuring a positive shopping experience while maintaining operational efficiency. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Overview

27
27
years of professional experience

Work History

PPT Sales Assistant

Just Jeans
Woy Woy, New South Wales
04.2024 - Current
  • Assisted in creating displays to promote products.
  • Managed cash register transactions accurately and efficiently.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Provided excellent customer service to clients in person and over the phone.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Resolved customer complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Ensured compliance with company policies and procedures at all times.

Retail Manager

Suzanne grae
Gosford, NSW
02.1998 - 04.2024
  • Managed daily operations of the store, including opening and closing procedures.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Developed strategies for increasing sales and improving customer service.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members.
  • Reviewed sales figures regularly to determine staffing needs during peak times.
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Ensured compliance with safety regulations in accordance with company policy.
  • Monitored inventory, cash and payroll processes to keep location running smoothly.
  • Maintained an organized and clean store environment.
  • Answered questions from customers about products and services.
  • Resolved customer complaints in a professional manner.

Education

Year 10

Parramatta High School
Sydney, NSW
01-1980

Skills

  • Staff Supervision
  • Customer Complaint Solutions
  • Customer Assistance
  • Store Merchandising
  • Store Opening And Closing Procedures
  • Upselling Strategies
  • Stock Management
  • Accurate Cash Handling
  • Friendly And Positive
  • Visual merchandising
  • Cash register management
  • Inventory management
  • Sales reporting
  • Promotional displays
  • Customer service
  • Team leadership
  • Employee training
  • Conflict resolution
  • Sales strategies
  • Product knowledge
  • Staff supervision
  • Store operations
  • Safety compliance
  • Time management
  • Opening and closing procedures

Affiliations

Love the outdoors & enjoying time with family. Beach, BBQ.

Going to concerts/ shows & travelling

Education and Training

other

Accomplishments

While managing the Gosford store for over nearly 9 years, we were able to achieve at least 3-4 of our season budgets, which were very satisfying to achieve especially after a very challenging time during "Covid"

Timeline

PPT Sales Assistant

Just Jeans
04.2024 - Current

Retail Manager

Suzanne grae
02.1998 - 04.2024

Year 10

Parramatta High School

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Corina Hatchman