Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corina Usuriaga

55 Farmborough Rd Farmborough Heights ,NSW

Summary

Dynamic Lifestyle Officer at Estia Health with a strong work ethic and excellent customer service skills. Successfully designed engaging programs that enhanced resident participation and well-being. Proven ability to monitor and report on individual care plans, fostering meaningful connections and promoting holistic care through effective teamwork and communication.

Overview

26
26
years of professional experience

Work History

Lifestyle Officer

Estia Health
05.2019 - 09.2026

•Activity Planing: Design and run group programs, events, and community outings.

•Individual Support: Spend one on one time with residents to build meaninful connections, especially for those with memory loss or communication challenges.

•Monitoring and Reporting: Observe resident participation and changes in behaviour or condition, then report observations back to nursing and care teams.

•Documentation: Keep records of attendance, engagement levels, and individual care plans.

•Team Work: Work alongside nurses, care staff, volunteers, and ecternal service providers to support holistic care.

Nursing Assistant

Australian Home Care
Wollongong, NSW
01.2007 - 01.2018
  • Assisted clients with personal care, promoting dignity and comfort during daily routines.
  • Monitored vital signs and reported changes promptly to nursing staff.
  • Supported medication reminders and followed care plans accurately.
  • Documented observations clearly to maintain continuity of care.
  • Helped with mobility, transfers, and safe ambulation using proper techniques.
  • Maintained clean, safe environments by following infection control procedures.
  • Communicated client needs respectfully with families and care team members.
  • Responded calmly to routine care needs while adapting to changing priorities.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Recreational Activity Officer

Unanderra Care Service
Wollongong, NSW
05.2007 - 11.2007

• Plan and prepare the activities for both individuals and group participants.

• Demonstrates the use of and maintain equipment required for the activities.

• Provide advice on safety measures.

• Good planning and organisational skills.

• Encourage residents to participate in the activities and respect their decisions.

• Leadership skills.

Volunteer Assistant

Red Cross
01.2006 - 04.2006
  • Assisted with volunteer, donor, or program support activities as needed.
  • Handled confidential information with discretion while supporting team communications.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Packer Assistant

Nonabel
Wollongong, NSW
01.2002 - 08.2002
  • Inspected products for quality, damage, and correct labeling before packing.
  • Packed items securely using boxes, bags, and protective materials
  • Maintained organized packing station to support efficient workflow.
  • Followed safety procedures while handling materials and packing equipment.
  • Checked order contents against pick lists for accuracy.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Complied with safety, health, and environmental regulations as prescribed by law.

Social Worker

Employment Overseas
04.2000 - 08.2001
  • Assessed client needs and developed individualized service plans for housing, counseling, and resource referrals.
  • Coordinated case management with community agencies to connect clients to healthcare, benefits, and protective services.
  • Documented case notes, assessments, and service outcomes in compliance with confidentiality and reporting standards.
  • Supported crisis intervention efforts by responding to urgent situations and stabilizing client concerns.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.

Education

No Degree - Medical Terminology

Southern Pathology
Wollongong, NSW

Pathology -

Southern Pathology
Wollongong, NSW
2009

High School Diploma -

TAFE NSW
NSW
2006

Certificate IV in Lifestyle And Leisure - Diversional Therapist

TAFE NSW
NSW
2005

Certificate III in Home And Community Care - Home And Community Care

Wollongong Tafe
Wollongong, NSW
2004

Skills

Strong work ethics

Occupation Health and Safety

Excellent customer service skills

Well- developed interpersonal skills

Good Communication

Timeline

Lifestyle Officer

Estia Health
05.2019 - 09.2026

Recreational Activity Officer

Unanderra Care Service
05.2007 - 11.2007

Nursing Assistant

Australian Home Care
01.2007 - 01.2018

Volunteer Assistant

Red Cross
01.2006 - 04.2006

Packer Assistant

Nonabel
01.2002 - 08.2002

Social Worker

Employment Overseas
04.2000 - 08.2001

No Degree - Medical Terminology

Southern Pathology

Pathology -

Southern Pathology

High School Diploma -

TAFE NSW

Certificate IV in Lifestyle And Leisure - Diversional Therapist

TAFE NSW

Certificate III in Home And Community Care - Home And Community Care

Wollongong Tafe
Corina Usuriaga