Corinna Gobey
Clarkson
Summary
Accomplished Senior Medical Receptionist with a proven track record at Capital Radiology, adept in Karisma software and compassionate communication. Excelled in enhancing patient workflows and confidentiality, while boosting administrative efficiency. Skilled in conflict resolution and medical terminology, significantly contributing to a positive, safe, and inclusive clinic environment.
Overview
18
18
years of professional experience
Work History
Senior Medical Receptionist
Capital Radiology
Booragoon
06.2023 - Current
- Knowledge of Karisma
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Provided excellent customer service by responding quickly and efficiently to all queries.
- Assisted with billing activities such as generating invoices or submitting claims electronically.
- Adhered strictly to safety protocols while performing duties within the clinic environment.
- Answered incoming calls, responded to inquiries and directed calls to appropriate personnel.
- Communicated with patients with compassion while keeping medical information private.
- Greeted patients and visitors in a professional manner.
PERTH RADIOLOGICAL CLINIC
05.2015 - 05.2023
- Company Overview: PRC provides medical imaging services, including x-ray, ultrasound, CT, MRI, DEXA, OPG, mammogram, nuclear medicine, fluoroscopy, injections, Cone-Beam CT and PET CT with approximately 100 radiologists based at 20 locations
- Audio typing of various radiology reports using COMRAD, requiring accuracy and attention to detail in a specialist medical environment
- Home-based typing of Medical Imaging reports on a permanent full-time and part-time basis
- PRC provides medical imaging services, including x-ray, ultrasound, CT, MRI, DEXA, OPG, mammogram, nuclear medicine, fluoroscopy, injections, Cone-Beam CT and PET CT with approximately 100 radiologists based at 20 locations
ROYAL PERTH HOSPITAL
02.2007 - 04.2015
- Company Overview: RPH is a 450 bed adult and teaching hospital and provides services in imaging, trauma, neurosciences, emergency care, cardiology and haematology
- Home-based typing of Medical Imaging reports on a permanent full-time basis across all specialist medical areas, working to strict time frames
- RPH is a 450 bed adult and teaching hospital and provides services in imaging, trauma, neurosciences, emergency care, cardiology and haematology
Skills
- Medical Terminology
- Karisma software
- Attention to detail
- Compassionate communication
- Problem solving
- Conflict resolution
- Team collaboration
- Customer Service
- Software
- Touch typing
- Data input
- Patient confidentiality
- Occupational Health and Safety
- Equity
- Diversity & Inclusion
- Understanding Indigenous Culture
- Medical transcription
References
Upon request
Accomplishments
- Received a staff recognition award presented to individuals who consistently go above and beyond delivering exceptional service to patients and patient centered value.
Timeline
Senior Medical Receptionist
Capital Radiology
06.2023 - Current
PERTH RADIOLOGICAL CLINIC
05.2015 - 05.2023
ROYAL PERTH HOSPITAL
02.2007 - 04.2015
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