Celeste Alfieri
Port Hedland
Summary
Hardworking, self-motivated and cheerful customer service with 7+ years of experience.
Fast learner and very determined to improve my skill.
Eager to join a new team of people.
Overview
9
9
years of professional experience
Work History
Housekeeper
The Landing Resort
Port Hedland, WA
01.2024 - 11.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Dusted picture frames and wall hangings with cloth.
Front of House Cashier
Road House The Landing
Port Hedland, WA
05.2024 - 08.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in training new hires on front-of-house procedures and company policies, fostering a supportive team environment.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Collaborated with team members to consistently provide efficient service during peak hours.
Front of House Employee
The Landing Resort
Port Hedland, WA
04.2022 - 08.2024
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Established welcoming atmosphere by greeting each guest warmly.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Dish washing
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Bartender
The Landing Resort
Port Hedland, WA
07.2023 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Waitress
Brunetti Carlton
Melbourne, VIC
10.2022 - 04.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Managed over 50 tables per day.
Barista Trainer
DOC Espresso
Melbourne
11.2022 - 12.2022
- Maintained supply levels in counter and customer areas to meet typical demands.
- Restocked display cases
- Cleaned counters, machines, utensils and seating areas daily.
Shop Sales Assistant
Ipercoop
Chieri, Italy
02.2017 - 08.2022
- Maintained merchandise and attractive displays to optimize customer experience and promote key brands.
- Helped customers complete purchases, locate items and join reward programs.
- Restructured store layout to effectively promote specials and seasonal savings, elevating store to top district performer.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Shop Sales Assistant
Food Shop
Torino , Italy
05.2019 - 03.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Set up, broke apart and cleaned up serving areas at beginning and end of day.
Restaurant Waiter
Pizzeria ''Emanuel''
Chieri, Italy
08.2015 - 02.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Sales Supervisor
Petit Monde
Torino, Italy
12.2017 - 09.2019
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Checked store merchandise regularly for proper display and replenishment.
Education
J.D. - International Studies
Università Di Torino
09.2024
High School Diploma -
Istituto Magistrale Regina Margherita
06.2014
Skills
- Energy and Physical Stamina
- Willing to learn
- Interpersonal skill
- Punctuality
- Strong work ethic
- Customer service
- Time management
- Cash handling
- Order taking
- Espresso machine operation
Languages
Italian
Native or Bilingual
French
Limited Working
Korean
Elementary
English
Professional Working
Education
Torino,true,Torino, Italy
Timeline
Front of House Cashier
Road House The Landing
05.2024 - 08.2024
Housekeeper
The Landing Resort
01.2024 - 11.2024
Bartender
The Landing Resort
07.2023 - 12.2023
Barista Trainer
DOC Espresso
11.2022 - 12.2022
Waitress
Brunetti Carlton
10.2022 - 04.2023
Front of House Employee
The Landing Resort
04.2022 - 08.2024
Shop Sales Assistant
Food Shop
05.2019 - 03.2021
Sales Supervisor
Petit Monde
12.2017 - 09.2019
Shop Sales Assistant
Ipercoop
02.2017 - 08.2022
Restaurant Waiter
Pizzeria ''Emanuel''
08.2015 - 02.2020
High School Diploma -
Istituto Magistrale Regina Margherita
J.D. - International Studies
Università Di Torino