Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Generic

Celeste Alfieri

Port Hedland

Summary

Hardworking, self-motivated and cheerful customer service with 7+ years of experience.

Fast learner and very determined to improve my skill.

Eager to join a new team of people.

Overview

9
9
years of professional experience

Work History

Housekeeper

The Landing Resort
01.2024 - 11.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.

Front of House Cashier

Road House The Landing
05.2024 - 08.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted in training new hires on front-of-house procedures and company policies, fostering a supportive team environment.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Front of House Employee

The Landing Resort
04.2022 - 08.2024
  • Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Dish washing
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Bartender

The Landing Resort
07.2023 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Waitress

Brunetti Carlton
10.2022 - 04.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Managed over 50 tables per day.

Barista Trainer

DOC Espresso
11.2022 - 12.2022
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Restocked display cases
  • Cleaned counters, machines, utensils and seating areas daily.

Shop Sales Assistant

Ipercoop
02.2017 - 08.2022
  • Maintained merchandise and attractive displays to optimize customer experience and promote key brands.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restructured store layout to effectively promote specials and seasonal savings, elevating store to top district performer.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Shop Sales Assistant

Food Shop
05.2019 - 03.2021
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Set up, broke apart and cleaned up serving areas at beginning and end of day.

Restaurant Waiter

Pizzeria ''Emanuel''
08.2015 - 02.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Sales Supervisor

Petit Monde
12.2017 - 09.2019


  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Checked store merchandise regularly for proper display and replenishment.

Education

J.D. - International Studies

Università Di Torino
09.2024

High School Diploma -

Istituto Magistrale Regina Margherita
06.2014

Skills

  • Energy and Physical Stamina
  • Willing to learn
  • Interpersonal skill
  • Punctuality
  • Strong work ethic

  • Customer service
  • Time management
  • Cash handling
  • Order taking
  • Espresso machine operation

Languages

Italian
Native or Bilingual
French
Limited Working
Korean
Elementary
English
Professional Working

Education

Torino,true,Torino, Italy

Timeline

Front of House Cashier

Road House The Landing
05.2024 - 08.2024

Housekeeper

The Landing Resort
01.2024 - 11.2024

Bartender

The Landing Resort
07.2023 - 12.2023

Barista Trainer

DOC Espresso
11.2022 - 12.2022

Waitress

Brunetti Carlton
10.2022 - 04.2023

Front of House Employee

The Landing Resort
04.2022 - 08.2024

Shop Sales Assistant

Food Shop
05.2019 - 03.2021

Sales Supervisor

Petit Monde
12.2017 - 09.2019

Shop Sales Assistant

Ipercoop
02.2017 - 08.2022

Restaurant Waiter

Pizzeria ''Emanuel''
08.2015 - 02.2020

High School Diploma -

Istituto Magistrale Regina Margherita

J.D. - International Studies

Università Di Torino
Celeste Alfieri