Summary
Overview
Work History
Education
Skills
Personal details
character references
Timeline
Generic

Courtney Carroll

Summary

After completing Year 12 as School Captain at Monbulk College in 2021, I successfully completed my Certificate IV in Allied Health Assistance at Chisholm Institute in 2022.

During this study, I completed a 3 week placement at St. John of God Rehabilitation Hospital Frankston.


After spending 2 years as an Allied Health Assistant, I am now focusing my career towards Leisure and Lifestyle and as such, I am currently studying a Certificate IV in Ageing Support and a Certificate IV in Leisure and Lifestyle.

Overview

4
4
years of professional experience

Work History

Customer Service Team Member

Woolworths
09.2021 - Current
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Exhibited high energy and professionalism when dealing with customers and staff.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Allied Health Assistant

Everyday Independence
12.2022 - 07.2023
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Documented patient information and care activities in electronic health record.
  • Communicated with patients, families, physicians and other healthcare team members about patient care.
  • Planned and assisted in structured therapeutic activities and supportive interactions with patients.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Assisted in structured therapeutic activities and supportive interactions with patients

Work Experience Student

Allity Aged Care
07.2019 - 07.2019

Observed Leisure and Lifestyle co-ordinator.

Assisted with activities run by Leisure and Lifestyle team.

Attended outing with residents and Leisure and Lifestyle team members.

Interacted with residents during social activities.

Education

Certificate IV - Ageing Support / Leisure & Lifestyle

Nepean Industry Edge Training
Frankston

Certificate IV - Allied Health Assistance (Physio & OT)

Chisholm Institute
Berwick, VIC
11.2022

VCE Certifcate -

Monbulk College
Monbulk
12.2021

Skills

  • Supporting Daily Living Needs
  • Documenting Behaviors
  • Quality Patient Care
  • Customer Inquiries
  • POS System Operations
  • Understanding Customer Needs
  • POS Systems and Ordering Platforms
  • Cash Handling

Personal details

Date of Birth - 14th May 2003

Address - 13 Miller Road, Macclesfield 3782

Phone no. - 0490 296 626


Current Working with Children's Check - Employee

Current Police Check

Drivers Licence and reliable car

character references

Merrick Fernando

Front End Team Manager

Woolworths Monbulk

0451 065 949

merrickfernando@ymail.com


Kim Brasser

Allied Health Assistant / Placement Supervisor

St. John of God Frankston Rehabilitation Hospital

0418 513 643

brasserfamily@gmail.com

Timeline

Allied Health Assistant

Everyday Independence
12.2022 - 07.2023

Customer Service Team Member

Woolworths
09.2021 - Current

Work Experience Student

Allity Aged Care
07.2019 - 07.2019

Certificate IV - Ageing Support / Leisure & Lifestyle

Nepean Industry Edge Training

Certificate IV - Allied Health Assistance (Physio & OT)

Chisholm Institute

VCE Certifcate -

Monbulk College
Courtney Carroll