Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Cochrane

Kilsyth,VIC

Overview

6
6
years of professional experience
1
1
Certification

Work History

Domestic Cleaner

Less Mess Maddie
Berwick, Victoria
10.2023 - Current
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Disinfected countertops and appliances such as microwaves and refrigerators.
  • Communicated with customers about requests for additional supplies or cleaning services.

Senior Administrator

Pro-Cut Tree Services
Kilsyth South, Victoria
01.2019 - 09.2023
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Scheduled and confirmed appointments.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Assisted in developing and implementing policies, procedures, and programs to ensure the efficient operation of the organization.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Responded effectively to sensitive inquiries or complaints.

Wait Staff Member

Bramleigh Estate
Warrandyte, Victoria
01.2018 - 11.2019
  • Set up dining room to meet hospitality and service standards.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented food and beverages to guests at tables.

Wait Staff Member

Karalyka Centre
Ringwood, Victoria
07.2018 - 12.2018
  • Presented food and beverages to guests at tables.
  • Set up dining room to meet hospitality and service standards.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

Certificate III - Business Administration

Chisholm School of Technology
Dandenong, VIC
06.2020

High School Certificate -

Yarra Hills Secondary College
Mooroolbark, VIC
12.2017

Skills

  • Attention to Detail
  • Verbal and Written Communication
  • Appointment Scheduling
  • Courteous and Professional
  • Prioritization and Time Management
  • Invoice Processing
  • Maintenance Tracking
  • Client Relations

Certification

  • Manual car licence
  • CPCWHS1001 WhiteCard - July 2022
  • RIIWHS205E Control Traffic with stop-slow bat - July 2023
  • RIIWHS302E Implement traffic management plans - July 2023

Timeline

Domestic Cleaner

Less Mess Maddie
10.2023 - Current

Senior Administrator

Pro-Cut Tree Services
01.2019 - 09.2023

Wait Staff Member

Karalyka Centre
07.2018 - 12.2018

Wait Staff Member

Bramleigh Estate
01.2018 - 11.2019

Certificate III - Business Administration

Chisholm School of Technology

High School Certificate -

Yarra Hills Secondary College

Similar Profiles

CREATE PROFILE
Courtney Cochrane