Tahli Williames
Melbourne,VIC
Summary
Domestic cleaner with proven adaptability in cleaning methods tailored to diverse client needs. Exceptional customer service and meticulous attention to detail drive high satisfaction levels. Strong background in client communication and quality assurance within cleaning services. Recognized for proactive approach and commitment to maintaining high cleanliness standards.
Overview
5
5
years of professional experience
Work History
Domestic Cleaner
self-employed
warragul, vic
02.2025 - Current
- Cleaned residential spaces using effective cleaning techniques and tools to ensure satisfaction.
- Communicated with clients to understand specific cleaning preferences and needs.
- Managed time effectively to complete cleaning tasks within scheduled hours.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Complemented special requests from clients in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Communicated with customers about requests for additional cleaning services.
- Transported supplies and equipment between job sites.
- Keep well-stocked and well-organized cleaning products to support efficient and timely cleaning services.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Organized closets and cabinets to client specifications.
- Maintained high standards of cleanliness in all assigned areas.
- Adapted cleaning methods based on different surfaces and materials used in homes.
- Disinfected countertops and appliances such as microwaves and refrigerators.
- Removed cobwebs from walls and ceilings
- Replaced sheets, pillowcases and used bedding to provide comfort for clients.
- Swept, vacuumed and mopped floors in residential homes.
- Washed windows inside and outside of the home.
- Emptied wastebaskets throughout the home.
- Sanitized doorknobs, light switches and other high-traffic areas.
- Cleaned bathrooms including toilets, sinks, showers, and bathtubs.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Domestic Cleaner
Raz Berry cleaning services
warragul, vic
12.2023 - 12.2024
- Ensured compliance with health and safety regulations at all times.
- Cleaned and maintained living areas to ensure a tidy environment.
- Cleaning and organizing living spaces, such as bedrooms, bathrooms, kitchens, and other areas of the home.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, and vacuumed carpets to maintain organized appearance.
- Dusting surfaces throughout the house on a regular basis.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Sanitized, frequented areas and equipment, i.e. bathrooms and kitchens
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Responded promptly to all customer complaints regarding issues.
- Providing laundry services including washing, drying, folding and ironing clothes.
- Kept business entrances clean, tidy and professional in appearance.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Followed company uniform, performance and security policies
- Followed safety processes for all manual and electric cleaning equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Communicated effectively and pleasantly with supervisors and co-workers
Nursing Student
Tafe Gippsland
warragul, vic
01.2023 - 11.2023
- Assisted in patient care under supervision of registered nurses.
- Conducted vital sign assessments and reported changes to healthcare team.
- Participated in classroom learning and clinical practice sessions.
- Collaborated with peers to ensure effective patient communication.
- Maintained accurate patient records during clinical placements.
- Practiced infection control procedures in various healthcare settings.
- Engaged in simulation exercises to enhance practical nursing skills.
- Supported healthcare professionals in executing care plans for patients.
- Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
- Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
- Provided emotional support for patients undergoing stressful situations or treatments.
- Responded to patient needs and special requests.
- Managed multiple tasks simultaneously while providing quality care.
- Demonstrated knowledge of infection control practices within clinical setting.
- Promoted open communication and honored patient rights and confidentiality.
- Lifted, ambulated and fed patients to deliver optimal care services.
- Partnered with registered nurses to perform specified patient care activities.
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained accurate documentation in electronic medical records system.
- Performed patient assessments and developed individualized care plans.
- Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
- Assessed patient responses to treatments or interventions promptly.
- Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
- Organized supplies and equipment needed for each procedure performed.
- Assisted with the preparation of laboratory specimens for testing.
- Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
- Collaborated with multidisciplinary teams to coordinate patient care across departments.
- Facilitated communication between patients, families, and healthcare team.
- Engaged in clinical rotations across various departments to gain diverse experience.
- Performed wound care and dressing changes with attention to infection control.
- Supported post-operative care, monitoring for complications and promoting recovery.
- Participated in interdisciplinary team meetings to discuss patient care.
- Educated patients on health maintenance and disease prevention strategies.
- Practiced infection control measures, including proper handwashing and PPE use.
- Utilized nursing simulation labs to practice and refine skills.
- Demonstrated proficiency in nursing software and technology.
- Followed all hospital and nursing protocols for patient safety and confidentiality.
- Provided emotional support and advocacy for patients and their families.
- Managed time effectively to prioritize patient care tasks.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Domestic Cleaner
Jessie Mays solutions
warragul , vic
04.2020 - 12.2021
- Cleaned residential spaces using effective cleaning techniques and tools.
- Communicated with clients to understand specific cleaning preferences and needs.
- Managed time effectively to complete cleaning tasks within scheduled hours.
- Adapted cleaning methods based on different surfaces and materials used in homes.
- Complemented special requests from clients in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Disinfected countertops and appliances such as microwaves and refrigerators.
- Removed cobwebs from walls and ceilings.
- Changed bed linens when requested by clients.
- Swept, vacuumed and mopped floors in residential homes.
- Transported supplies and equipment between job sites.
- Washed windows inside and outside of the home.
- Emptied wastebaskets throughout the home.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Organized closets and cabinets to client specifications.
- Sanitized doorknobs, light switches and other high-traffic areas.
- Developed effective working relationships with co-workers.
- Cleaned bathrooms including toilets, sinks, showers, and bathtubs.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing duties.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Communicated with customers about requests for additional needs or services.
Education
Diploma - Nursing
TAFE GIPPSLAND
Warragul, VIC01-2023
Some College (No Degree) -
Warragul Regional College
Warragul, VIC01-2017
Skills
- Cleaning techniques
- Exceptional time management
- Client communication
- Customer service
- Task prioritization
- Quality assurance
- Attention to detail
- Problem solving
- Adaptability to requests
- Team collaboration
- Bathroom cleaning mastery
- Sanitization procedures
- Kitchen cleaning expertise
- Mold and mildew prevention
- Reliability and punctuality
- Professional appearance
- Self-motivation and initiative
- Deep cleaning expertise
- Hardworking
- Focused and detail-oriented
- Multitasking and organization
- Residential cleaning
Languages
English
Full Professional
References
References available upon request.
Timeline
Domestic Cleaner
self-employed
02.2025 - Current
Domestic Cleaner
Raz Berry cleaning services
12.2023 - 12.2024
Nursing Student
Tafe Gippsland
01.2023 - 11.2023
Domestic Cleaner
Jessie Mays solutions
04.2020 - 12.2021
Diploma - Nursing
TAFE GIPPSLAND
Some College (No Degree) -
Warragul Regional College