Courtney Cochrane
Kilsyth,VIC
Summary
Hardworking and adaptable worker with experience in administration, customer service, and physical outdoor roles. Passionate about hands-on work and eager to apply strong organisational skills, attention to detail, and teamwork to a harvest or agriculture-based role. Physically fit and quick to learn new skills, with experience in both hospitality, administration and land management-related tasks.
Overview
6
6
years of professional experience
Work History
Front Office Team Member
Chateau Yering Hotel
11.2024 - Current
- Greet and assist guests with check-ins, check-outs, and reservations
- Coordinate bookings and handle customer inquiries with professionalism
- Process payments and maintain accurate records
- Provide excellent customer service in a fast-paced hospitality environment
Domestic Cleaner
Less Mess Maddie
10.2023 - 11.2024
- Clean and maintain residential properties to a high standard
- Use appropriate cleaning techniques and chemicals safely
- Communicate with clients regarding specific cleaning requests
Senior Administrator & Groundsman
Pro-Cut Tree Services
01.2019 - 09.2023
- Scheduled and coordinated work crews based on priority and location
- Handled emergency call-outs and liaised with clients
- Tracked job progress and maintained detailed records
- Processed invoices and managed accounts
- Assisted as a groundsman, dragging branches and feeding the chipper
Farm & Bushland Experience
- Assisted on a family farm, feeding and moving livestock
- Completed conservation-related coursework, including land management and pest control
- Comfortable working outdoors in variable weather conditions
Education
Certificate IV - Conservation & Ecosystem Management
Holmesglen Institute
Glen Waverley, VIC02-2024
Certificate III - Business Administration
Chisholm School of Technology
Dandenong, VIC06.2020
High School Certificate -
Yarra Hills Secondary College
Mooroolbark, VIC12.2017
Skills
- Strong work ethic
- Adaptability
- Ability to work in fast-paced environments
- Hands-on skills
- Excellent communication skills
- Teamwork skills
- Attention to detail
- Ability to follow safety procedures
- Experience in administrative coordination
- Physically fit
Certifications and Licences
- Manual Car Licence
- White Card (CPCWHS1001), 07/01/22
- Control Traffic with Stop-Slow Bat (RIIWHS205E), 07/01/23
- Implement Traffic Management Plans (RIIWHS302E), 07/01/23
Timeline
Front Office Team Member
Chateau Yering Hotel
11.2024 - Current
Domestic Cleaner
Less Mess Maddie
10.2023 - 11.2024
Senior Administrator & Groundsman
Pro-Cut Tree Services
01.2019 - 09.2023
Farm & Bushland Experience
Certificate IV - Conservation & Ecosystem Management
Holmesglen Institute
Certificate III - Business Administration
Chisholm School of Technology
High School Certificate -
Yarra Hills Secondary College
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