Summary
Overview
Work History
Education
Skills
Software
Work Availability
Personal Information
Certification
Timeline
Courtney Hugo

Courtney Hugo

Project Manager Level 2
Varsity Lakes
The thing that I have learned is that vulnerability is at the center of fear and shame, but it is also at the center of joy and gratitude and love and belonging.
Brené Brown

Summary

Highly motivated and versatile Project Manager with 18 years experience in IT and online gaming industries. Proven track record of successfully managing diverse teams and delivering complex projects under tight deadlines. Excel in planning, organization, and adapting to dynamic environments. Excellent interpersonal and communication skills enable effective liaison with stakeholders at all levels, ensuring smooth project execution and successful outcomes. Quick to learn new systems, applications, and software, thriving in challenging situations where flexibility and innovation are key. Enthusiasm and dedication to continuous improvement make a valuable asset to any team.

Overview

23
23
years of professional experience
1
1
Certificate
2
2
years of post-secondary education

Work History

Project Manager Level 2

Derivco
11.2019 - Current

Derivco, is a leading software development company specializing in creating cutting-edge gaming technology. With a focus on innovation and collaboration, Derivco is a key player in the global gaming industry, delivering world-class products and services to meet the demands of an ever-evolving market.

I have worked as a Project Manager at Derivco on various different levels and projects. My key responsibilities have been to:

  • Successfully managed multiple backend products and infrastructure projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Responsible for planning, managing, and delivering medium to large-scale projects with high complexity and risk
  • Coordinate all aspects of product and project delivery
  • Overseeing teams of 5-15 members
  • Setup projects in Derivco's project management tools
  • Establish strong relationships with clients, discussing and understanding their needs, managing their expectations and ensuring agreed project outcomes
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.
  • See every stage of work from start to finish ensuring consistent quality and standards are adhered to
  • Delivered 175 projects to date.

Project Manager Level 2

Derivco
10.2016 - 11.2019
  • Managed and led medium to large size frontend and backend products, and infrastructure projects for the Asian market, with internal and external clients
  • Delivered 102 projects, managing teams of 5-15 members.

Project Manager Level 2

Derivco
11.2012 - 10.2016
  • Managed and led medium to large size infrastructure projects with internal and external clients
  • Delivered 42 projects, managing teams of 5-30 members across various IT disciplines.

Project Manager Level 1

Derivco
11.2008 - 11.2012
  • Managed and led projects within the SDLC for the online gaming industry, delivering enhancements and new software capabilities
  • Delivered 41 medium to large projects and 252 small projects with teams of 10-30 members.

Project Manager for 3rd Party, Viper & Flash Games

Derivco
10.2007 - 11.2008
  • Managed up to 7 Viper games and 5 Flash games, coordinating resources from 6 different teams
  • Delivered 41 Flash games and 49 Viper games.

Project Administrator / Project Manager for Flash Games

Derivco
01.2007 - 10.2007
  • Supported Senior Project Manager and other project managers with new project work requests
  • Managed up to 5 Flash games at a time, coordinating resources from 6 different teams.

Project Administrator

Derivco
08.2006 - 01.2007
  • Supported 6 project managers with priority projects and other administrative tasks.

Communications Manager

Siemens Business Service
05.2006 - 07.2006
  • Worked closely with Programme and Project Managers on projects delivered to the BBC
  • Developed communication plans, branded projects, and liaised with stakeholders.

Program Support & Communications Coordinator

Siemens Business Service
01.2005 - 05.2006
  • Supported Programme Manager with admin tasks and worked with Communications Manager on IT projects for the BBC.

Operational Support Assistant

British Broadcasting Corporation (BBC)
11.2003 - 01.2005
  • Provided comprehensive support to the Contracts and Delivering Quality Teams at the BBC.

Minerva Desktop Reviewer and Aftercare

BBC Technology
10.2002 - 10.2003
  • Gathered and documented detailed information about desktop users, PCs, and applications.

Minerva Bookings Coordinator

BBC Technology
02.2002 - 10.2002
  • Managed user scheduling for desktop reviews, account migration, and aftercare.

Education

Agile Certified Practitioner (ACP) - Agile Project Management

PM Institute, USA
08.2024 - Current

Toastmasters - Radical Training -

Toastmasters, Durban, South Africa
02.2019 - 04.2019

Certified ScrumMaster (CSM) -

Agile42, Durban, South Africa
04.2017 - 04.2017

Facilitation Project Planning Training -

Dana Brennan, Durban, South Africa
04.2016 - 04.2016

Program Management -

PMD Africa,, Durban, South Africa
03.2016 - 03.2016

Agile Project Manager PMI - ACP -

PM Ideas, Durban, South Africa
11.2014 - 11.2014

Agile Project Manager -

Kaizania, Durban, South Africa
11.2012 - 11.2012

Project Management Professional (PMP) -

PM Institute, USA
02.2011 - 07.2011

Project Risk Management -

PM Ideas, Durban, South Africa
09.2010 - 09.2010

Agile Bootcamp -

Kaizania, Durban, South Africa
05.2010 - 05.2010

EPM Training -

Acctech Systems, Durban, South Africa
03.2009 - 03.2009

Certified Associate Project Manager (CAPM) -

PM Institute, USA
03.2008 - 06.2008

Diploma in Public Relations and Media Studies -

Varsity College, Durban, South Africa
02.1999 - 11.1999

Diploma in Executive Secretary & Personal Assist -

Varsity College, Durban, South Africa
01.1998 - 11.1998

Skills

PMBOK, Prince 2, Agile, SCRUM, Waterfall, SDLC

Software

Confluence

Jira

MS Project

Enterprise Project Management (EPM)

SharePoint

Azure DevOps

BMC Software

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information

Nationality: Australian Permanent Resident

Certification

Project Management Professional

Timeline

PM Institute - Agile Certified Practitioner (ACP), Agile Project Management
08.2024 - Current
Project Manager Level 2 - Derivco
11.2019 - Current
Toastmasters - Toastmasters - Radical Training,
02.2019 - 04.2019
Agile42 - Certified ScrumMaster (CSM),
04.2017 - 04.2017
Project Manager Level 2 - Derivco
10.2016 - 11.2019
Dana Brennan - Facilitation Project Planning Training,
04.2016 - 04.2016
PMD Africa, - Program Management,
03.2016 - 03.2016
PM Ideas - Agile Project Manager PMI - ACP,
11.2014 - 11.2014
Kaizania - Agile Project Manager,
11.2012 - 11.2012
Project Manager Level 2 - Derivco
11.2012 - 10.2016
PM Institute - Project Management Professional (PMP),
02.2011 - 07.2011

Project Management Professional

01-2011
PM Ideas - Project Risk Management,
09.2010 - 09.2010
Kaizania - Agile Bootcamp,
05.2010 - 05.2010
Acctech Systems - EPM Training,
03.2009 - 03.2009
Project Manager Level 1 - Derivco
11.2008 - 11.2012
PM Institute - Certified Associate Project Manager (CAPM),
03.2008 - 06.2008
Project Manager for 3rd Party, Viper & Flash Games - Derivco
10.2007 - 11.2008
Project Administrator / Project Manager for Flash Games - Derivco
01.2007 - 10.2007
Project Administrator - Derivco
08.2006 - 01.2007
Communications Manager - Siemens Business Service
05.2006 - 07.2006
Program Support & Communications Coordinator - Siemens Business Service
01.2005 - 05.2006
Operational Support Assistant - British Broadcasting Corporation (BBC)
11.2003 - 01.2005
Minerva Desktop Reviewer and Aftercare - BBC Technology
10.2002 - 10.2003
Minerva Bookings Coordinator - BBC Technology
02.2002 - 10.2002
Varsity College - Diploma in Public Relations and Media Studies,
02.1999 - 11.1999
Varsity College - Diploma in Executive Secretary & Personal Assist,
01.1998 - 11.1998
Courtney HugoProject Manager Level 2