Courtney O'Keefe
Geelong
Summary
Dynamic retail and hospitality professional with a proven track record at Kmart and McDonald's. Skilled in customer service and problem resolution, I excel in fast-paced environments, enhancing customer experiences and fostering relationships. Known for reliability and proactive teamwork, I effectively manage time while maintaining high-quality standards.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Kmart
11.2020 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to attract customer interest and boost sales.
- Processed transactions efficiently using Point of Sale (POS) systems, ensuring accurate financial handling.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Worked in a team environment.
Hospitality Worker
McDonald's Restaurant
06.2020 - 12.2020
- Provided exceptional customer service in fast-paced environment.
- Prepared and assembled food items according to quality standards.
- Maintained cleanliness and organization of dining area and kitchen.
- Operated cash register, processing transactions efficiently.
Education
Certificate III Pathology Collection - Pathology
The Gordon
Geelong, VIC11-2025
Diploma of Nursing - Nursing
The Gordon
Geelong, VIC03-2025
High School -
Clonard College
Geelong, VIC10-2022
Skills
- Customer service
- Team collaboration
- Patient interaction
- Time management
- Fast-paced adaptability
- Medical terminology knowledge
- Problem resolution skills
- Relationship building
- Active listening
- Reliability
- Friendly
- Proactive
Timeline
Retail Sales Associate
Kmart
11.2020 - Current
Hospitality Worker
McDonald's Restaurant
06.2020 - 12.2020
Certificate III Pathology Collection - Pathology
The Gordon
Diploma of Nursing - Nursing
The Gordon
High School -
Clonard College