Courtney Payne
CHURCHILL,QLD
Summary
A motivated and ambitious 16-year-old, I am actively seeking an apprenticeship in Hairdressing to immerse myself in a full-time capacity and gain hands-on experience. Recently graduating with a Certificate II in Salon Assistant from TAFE in June 2024, this qualification has equipped me with essential skills including shampooing, blow-drying, and delivering exceptional customer service. With a solid understanding of salon operations and practical experience, I am well-prepared to thrive in a professional environment. My eagerness to continue learning through on-the-job training and personal growth opportunities drives me to expand my skills, master advanced techniques, and stay up-to-date with industry trends. Dedicated and committed to achieving outstanding outcomes, my passion for hairdressing and unwavering commitment to improvement make me a valuable addition to any team.
Overview
2
2
years of professional experience
Work History
Apprentice Hairdresser
Hairpair Hair and Beauty
Raceview, Qld
06.2024 - 08.2024
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Enabled seamless appointment scheduling using digital tools such as online booking platforms.
- Safeguarded client confidentiality by keeping accurate records of treatments performed while maintaining privacy protocols.
- Demonstrated adaptability by quickly learning new products introduced into salon offerings.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Sales Assistant & Cook
Vinny's Pizza Pasta and Ribs
Bundamba, QLD
03.2024 - 06.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Sales Assistant & Cook
Una Sushi
Bundamba, QLD
06.2022 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
TAFE Queensland
Bundamba, QLD06.2024
Year 11 -
Bundamba State Secondary College
Ipswich, QLD06.2024
Skills
- I am honest, punctual, and reliable
- I am considerate and patient
- I can work under pressure
- I can learn new skills in a quick and timely manner
- I have a positive attitude and am self-motivated
- I have strong communication skills
- I can work unsupervised and in a team environment
- I have the ability to problem solve when needed
- I have strong organizational skills
- I have good attention to detail
- I am able to communicate with people from diverse cultures
- I am able to work autonomously and as part of a team
- EFTPOS and cash handling skills
- Take appointments over the phone or in-person
- Colour hair
- Wash colour out
- Head massage
- Straighten
- Curl
- Short hair blow dry
- Long hair blow dry
- Blast dry
- Eyebrow and lash tint
- A set
Personal Information
Date of Birth: 06/22/08
References
- Leeana Youngman, 0411 641 401, Leena.youngman@tafeqld.edu.au
- Kayla Drabble, 3816 6340, Ktayl302@eq.edu.au
Timeline
Apprentice Hairdresser
Hairpair Hair and Beauty
06.2024 - 08.2024
Sales Assistant & Cook
Vinny's Pizza Pasta and Ribs
03.2024 - 06.2024
Sales Assistant & Cook
Una Sushi
06.2022 - 03.2024
TAFE Queensland
Year 11 -
Bundamba State Secondary College