Courtney Rowland

• Proficient at using electrocardiograms and telemetry
• Performing comprehensive assessments in prevention, diagnosis and treatment of heart disease and other cardiovascular conditions
• Performing comprehensive assessment to help minimise brain injury and optimise recovery.
• Providing patient-centred care that supports patients to develop knowledge, skills and confidence they need to more effectively manage and make informed decisions about their own health and health care.
• Demonstrated the ability to work effectively in a team context by representing NSW Health's CORE principles of Collaboration, Openness, Respect, and Empowerment.
• Collaborated with interdisciplinary team members to optimise patient outcomes through effective communication and care coordination.
• Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
• Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
• Participated in staff meetings, educational opportunities, and quality improvement initiatives to stay current on best practices within the field of medical-surgical nursing.
• Administered blood products and monitored vital signs to address immediate concerns.
• Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
• Demonstrated adaptability during critical situations by remaining calm under pressure while providing high-quality care for patients experiencing acute or life-threatening conditions.

• Efficiently manage patient care, patient records, and office and laboratory duties within a multi-specialty dental team. Ensured patient confidentiality when maintaining patient records, scheduling, billing and insurance claims

• Chair side assistance maintaining a high standard of infection control in maintaining a clean and sterile environment for patient comfort and safety. Processed radiographs, supported patient scheduling, and sterilised instruments. Provided patient education on dental procedures and general oral health care

• Maintaining a high standard of infection control environment by following establishments protocols, procedures and guidelines for a clean and safe working environment. Assisting patients with activities of daily living such as showering, dressing, grooming, and toileting.

• Monitoring, recording and reporting resident health concerns to the charge nurse. Completing and ensuring all paperwork is up to date. Completing online eLearning modules. Maintain effective communication skills with all staff to build strong relationships and delivery quality patient centred care