Courtney Stokes
GOSFORD,New South Wales
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities. Dedicated and adaptable quick learner with a proactive attitude and a strong work ethic with proven effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Childcare Trainee
Jenny's Kindergarten
GOSFORD, New South Wales
04.2024 - Current
- Observed each child's individual needs closely on a daily basis so that their safety was ensured at all times.
- Worked closely with parents and guardians to provide feedback on the child's development.
- Developed strong relationships with colleagues, families and other professionals involved in providing care for young people.
- Kept records of daily observations and information about activities, meals served and medications administered.
Hair Salon Manager
The Shampoo Shop, Gosford
GOSFORD, New South Wales
09.2022 - 04.2024
- Maintained and monitored daily salon operations, including scheduling appointments and overseeing staff.
- Tracked inventory of products and supplies necessary for salon operations.
- Oversaw the cleanliness of the salon facility to ensure it was presentable at all times.
- Negotiated contracts with vendors supplying products and services needed by the salon.
- Addressed customer problems quickly and according to service standards.
Showroom Consultant
Kitchen Connection
Tuggerah, New South Wales
02.2021 - 09.2022
- Provided excellent customer service to showroom visitors by answering questions and addressing concerns.
- Greeted customers upon entering the showroom and provided them with product information.
- Assisted customers in making informed decisions regarding products based on their needs and preferences.
- Participated in weekly team meetings to discuss strategies for increasing sales volume.
- Kept showroom samples and catalog library in pristine condition for customers.
Apprentice Hairdresser
The Shampoo Shop, Gosford
GOSFORD, New South Wales
10.2016 - 01.2021
- Greeted and welcomed clients in a professional manner.
- Assisted senior stylists with shampooing, conditioning, blow-drying and styling of hair.
- Assisted senior hairdressers with reception duties such as booking appointments, handling payments.
- Attended training sessions conducted by senior staff members to update skillset.
Education
High School Diploma -
Gunnedah High School
Gunnedah09-2016
Skills
- Parent Communication
- Social Skills Development
- Service Coordination
- Appointment Scheduling
- Cleaning and sanitizing
- Outstanding customer service
Timeline
Childcare Trainee
Jenny's Kindergarten
04.2024 - Current
Hair Salon Manager
The Shampoo Shop, Gosford
09.2022 - 04.2024
Showroom Consultant
Kitchen Connection
02.2021 - 09.2022
Apprentice Hairdresser
The Shampoo Shop, Gosford
10.2016 - 01.2021
High School Diploma -
Gunnedah High School
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