Summary
Overview
Work History
Education
Skills
Currentemployer
References
Hobbies and Interests
Timeline
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Craig Carling

3 Janet Street Mount Druitt ,NSW

Summary

Multi-tasking Team player well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. T

Overview

39
39
years of professional experience

Work History

Youi assessor

Youi Insurance
01.2015 - Current

varies senior assessing roles ,

  • Achieved high levels of compliance through regular audits ,adherence to established guidelines.
  • establishment of fair market values by analyzing a variety of factors including location, age, size, condition, and comparable sales data.
  • Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
  • Provided guidance to junior staff members on best practices , fostering a supportive and collaborative work environment.
  • senior assessing coaching roles ,
  • managed catastrophe hail events ,
  • experienced lifestyle and leisure assessing experience ,on caravans ,motorcycles ,heavy vehicles over 4.5 tonnes and watercraft ,

Suncorp Motor Assessor
01.2012 - 01.2014

Audanet Pilot Assessor Suncorp

Suncorp
01.2014 - 01.2015

implementation of the new Audanet systems and methodology through a polit network of repairers

Assessing Team Leader Brookvale Repairlink

01.2013

Tradesman Panel Beater, Estimating, Customer Service, Liaise with Assessors and clients, liaise with Insurance companies, Quality control, Work allocation

Boxells Automotive
01.2007 - 01.2012

Tradesman Panel beater, Automotive Glass removal, Automotive Aircon technician, Electronic Vehicle measurement system

Hills Repair Facility
01.2004 - 01.2007

Self Employed Contractor, Automotive glass removal

CPR&L Automotive Enterprise Pty Ltd
01.2000 - 01.2004

Tradesman Panel Beater, Paintless dent removal technician

NRMA Smash Repairs
01.1995 - 01.2000

Indentured Apprenticeship

Phillips Body Works
01.1986 - 01.1990

Education

Automotive Repair Trade experience -

I-Car Specialty Training, 9 courses -

Vehicle loss Assessing Certificate IV -

01.2014

MVRIC automotive Air-conditioning Certificate 11 -

01.2006

Trade certificate -

01.1989

School Certificate -

01.1986

Skills

  • Qualified tradesman Panel - All repairs to motor vehicles
  • I-Car specialty training program - platinum level -
  • Automotive glass removal and replacement - 8 yrs experience in total Motor vehicle glass replacement
  • Certificate II Automotive Air-conditioning - 6 yrs experience as a qualified motor vehicle technician
  • Magloc paintless dent removal - Attended MAGLOC PDR training course, passing all requirements in paint less dent removal
  • 4 years Estimating - Experience in day to day estimating of vehicle damage in a competitive environment Daily dealings with all Insurance companies and assessors, meeting all standards Competitive quoting at AAMI Bella Vista Repair Link
  • Customer Service - Daily dealing with clients Receiving and returning vehicles Processing payments Incoming and outgoing telephone calls relating to customer dealings
  • Cert IV Vehicle Loss Assessing -
  • Servicing multiple brands and policies in the Suncorp Group
  • Dispute Resolution Training - Resolving escalated disputes
  • Personal Security Training - Personal Risk Management
  • Assessing Team Leader - Coordinating assessing roster Daily activities and schedules Cost Management
  • Leading Suncorp Audanet Pilot Assessor - Development of processes and procedures for live environment

Currentemployer

Youi insurance

References

  • Leon Haycock, 0488012252, YOUI, QLD Regional Manager Motor Vehicle Assessor


Hobbies and Interests

  • Waterskiing
  • Football
  • Cricket
  • Indoor Cricket
  • Owner Builder/ Home Renovator
  • Certified JRL Trainer
  • Certified ARL Coach
  • Martial Arts
  • Golf

Timeline

Youi assessor

Youi Insurance
01.2015 - Current

Audanet Pilot Assessor Suncorp

Suncorp
01.2014 - 01.2015

Assessing Team Leader Brookvale Repairlink

01.2013

Suncorp Motor Assessor
01.2012 - 01.2014

Tradesman Panel Beater, Estimating, Customer Service, Liaise with Assessors and clients, liaise with Insurance companies, Quality control, Work allocation

Boxells Automotive
01.2007 - 01.2012

Tradesman Panel beater, Automotive Glass removal, Automotive Aircon technician, Electronic Vehicle measurement system

Hills Repair Facility
01.2004 - 01.2007

Self Employed Contractor, Automotive glass removal

CPR&L Automotive Enterprise Pty Ltd
01.2000 - 01.2004

Tradesman Panel Beater, Paintless dent removal technician

NRMA Smash Repairs
01.1995 - 01.2000

Indentured Apprenticeship

Phillips Body Works
01.1986 - 01.1990

Automotive Repair Trade experience -

I-Car Specialty Training, 9 courses -

Vehicle loss Assessing Certificate IV -

MVRIC automotive Air-conditioning Certificate 11 -

Trade certificate -

School Certificate -

Craig Carling