Craig Ferreira
Summary
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Yellah Eats
09.2024 - Current
- Prepared meals including kebab wraps, rice and meat bowls, and halal snack packs (HSP)
- Cooked and seasoned fries to order, ensuring quality and timely service
- Managed order calls and coordinated with front-of-house staff for smooth customer service
- Maintained cleanliness and hygiene standards in the kitchen and food prep areas
- Worked efficiently as part of a fast-paced team to meet busy service demands
Volunteer
ARC UNSW
07.2023 - 07.2024
- Volunteered as an Active Recreation Club (ARC) member at UNSW, supporting the organisation and promotion of sports and recreational activities
- Assisted in coordinating events and engaging student participation to foster a vibrant campus community
- Collaborated with team members to ensure smooth execution of activities, promoting teamwork and leadership skills
- Contributed to enhancing student wellbeing and social inclusion through active involvement in campus recreation programs
Education
Master of Science - Renewable Energy
University of New South Wales
Sydney, NSW03-2025
Bachelor of Science - Mechanical
Don Bosco Insitute of Technology
Mumbai , India 03-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Attention to detail
- Cleaning
- Flexible schedule
- Workplace safety
- Computer skills
- Heavy lifting
- FLUENT IN English
Certification
- Hospitality / Barista Skills – SITHFAB025: Prepare and serve espresso coffee
- Food Safety / Hospitality – SITXFSA005: Use hygienic practices for food safety
- Work Health and Safety / Construction Industry – CPCWHS1001: Prepare to work safely in the construction industry (White Card)
- Driving / Transportation – Australian Driver’s Licence
Languages
English
Full Professional
Timeline
Team Member
Yellah Eats
09.2024 - Current
Volunteer
ARC UNSW
07.2023 - 07.2024
Master of Science - Renewable Energy
University of New South Wales
Bachelor of Science - Mechanical
Don Bosco Insitute of Technology
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