Summary
Overview
Work History
Education
Skills
Timeline
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Craig Horne

Mornington,TAS

Summary

Dynamic Retail Store Manager with a proven track record at Supercheap Auto, excelling in customer service and sales growth. Skilled in coaching teams and managing inventory control, I foster a positive shopping experience while ensuring compliance with safety standards. Recognized for enhancing store performance through effective decision-making and strong multi-tasking abilities.

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

47
47
years of professional experience

Work History

Retail Store Manager

Supercheap Auto
01.2007 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.

Landscape Gardener

Jims Mowing Francise
06.1997 - 12.2006
  • Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Ensured healthy lawns using proper mowing techniques that promoted turfgrass vigor while minimizing pest issues.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.

Retail

Coles
01.1978 - 12.1996

Education

No Degree -

Warrane High
Hobart, TAS

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Stockroom management
  • Decision-making skill
  • Friendly and outgoing
  • Sales growth
  • Coaching and mentoring
  • Shift scheduling
  • Stock management
  • Store opening and closing
  • Cost control

Timeline

Retail Store Manager

Supercheap Auto
01.2007 - Current

Landscape Gardener

Jims Mowing Francise
06.1997 - 12.2006

Retail

Coles
01.1978 - 12.1996

No Degree -

Warrane High

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Craig Horne