CRAIG PORTER
Perth,WA
Summary
Skilled banking consultant of 5 years, excelling in regulatory compliance and customer lending backed by 10+ years of experience in retail management. Proven track record of enhancing store performance and achieving sales targets. Expertise in customer relations, staff management, and KPI optimization.
Overview
15
15
years of professional experience
Work History
Banking Consultant
ANZ
Perth, WA
01.2020 - 12.2025
- Provided expert advice on financial solutions and services.
- Assisted in compliance reviews to meet regulatory standards.
- Generated leads through networking events, referrals and cold calling prospects.
- Adhered to strict financial management and risk management strategies to remain compliant with licenses.
- Provided Secured and Unsecured lending solution for customers
Store Management Trainee/ Assistant Store Manager
Aldi
Adelaide, SA
07.2016 - 12.2020
- Exceeded KPI benchmarks consistently while managing store operations.
- Liaised with Area Managers to organize quality training for staff members.
- Conducted training and change management processes to optimize operational efficiency.
- Maintained store environment with a team of 2 to 15 employees.
- Independently opened and closed store, ensuring adherence to protocols.
Deli Assistant/ Grocery Assistant
Woolworths
Adelaide, SA
10.2010 - 04.2015
- Oversaw promotional in-store signage and displays while restocking merchandise from returns or dressing rooms.
- Delivered accurate information regarding promotions, customer programs, and products to enhance retention.
- Promoted customer loyalty and drove consistent sales through exceptional service and knowledgeable assistance.
- Exceeded upsell goals by strategically highlighting target merchandise through effective promotional tactics.
- Maintained current knowledge of store sales, payment policies, and security standards to ensure compliance.
Education
High School Diploma -
Sacred Heart College
Adelaide, SA12-2009
Skills
- Lending solutions
- Customer relationship management
- Leadership development
- POS systems
- Payment processing
- Retail inventory management
Timeline
Banking Consultant
ANZ
01.2020 - 12.2025
Store Management Trainee/ Assistant Store Manager
Aldi
07.2016 - 12.2020
Deli Assistant/ Grocery Assistant
Woolworths
10.2010 - 04.2015
High School Diploma -
Sacred Heart College