Craig Tiver
Morphett Vale,SA
Summary
Highly motivated sole trader for AAA locksmiths. With 40 years of experience in lock repair maintenance, skilled in training and teaching apprentices, enhancing operational efficiency and fostering high customer satisfaction. I was also a self employed sole trader at Mitcham shoe repairs with a robust background in customer service, accounting, invoicing and stock maintenance. During 2002 - 2003 I cleaned and maintained buses at night for STA in Keswick.
Recently Retired from fulltime obligations, i know seek part time employment allowing me work life balance and the opportunity to further utilize past skill sets as i still feel i have something to contribute.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Sole Trader
Mitcham Shoe Repairs, Key cutting and Engraving
Mitcham, SA
01.2000 - 12.2024
- Operated a variety of machinery and tools safely and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conduct research into new materials suitable for engraving applications.
- Select appropriate tools and settings for the job at hand, including size, depth and speed of cuts.
- Machine-engraved merchandise for customers with desired fonts and designs.
- Cleaned laces, eyelets, and counters with a damp cloth.
- Provided customers with assistance in selecting appropriate cleaning products for their shoes.
- Filled orders for customers who requested specific colours or types of shoe polish.
- Sourced materials from approved suppliers at cost-effective prices.
Sole Trader
AAA Locksmiths
Mitcham, SA
12.1988 - 12.2024
- Repaired locks on doors, cabinets, safes and other security devices.
- Provided emergency services after hours when needed.
- Installed safes, vault doors and deposit boxes following blueprints.
- Inserted new or repaired tumblers into locks to change combinations.
- Created keys for existing locks using manual or computerized key cutting machines.
- Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs.
- Cut new keys and duplicated existing ones by using key cutting machines.
- Inspected door frames and hinges to ensure proper installation of locksets.
- Moved picklocks in cylinders to open door locks without keys.
- Completed new installations of components such as locks, handles and closers.
- Adjusted safes, vault doors and vault components with hand tools.
- Installed new locks, deadbolts and hardware to residential and commercial buildings.
- Troubleshot mechanical problems with locking mechanisms and made necessary adjustments or repairs.
- Re-keyed locks in order to change access control for businesses or residences.
- Operated tools and devices to open locks when no key was available.
- Assisted customers with selecting the most appropriate locking systems for their needs.
- Maintained inventory of tools, equipment and supplies necessary for job completion.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Elizabeth High School
Elizabeth, SA12-1975
Skills
- Business development
- Small business operations
- Training and mentoring
- Time management
- Customer service
- Phone etiquette
- Cash register operation
- Product merchandising
- Merchandise restocking
- Inventory management
- Master keying expertise
- Lock repair and maintenance
- Commercial driving
- Vehicle maintenance
Languages
Auslan
Elementary
Certification
HCR License
Open bus license
Open semi trailer license
Fork lift license
White Card
References
- Trevor Hutchins - 0433 909 811
- Rick Searle - 0415 644 226
- Adrian Hartwig - 0400 732 300
Timeline
Sole Trader
Mitcham Shoe Repairs, Key cutting and Engraving
01.2000 - 12.2024
Sole Trader
AAA Locksmiths
12.1988 - 12.2024
High School Diploma -
Elizabeth High School
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