Summary
Overview
Work History
Education
Skills
Timeline
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Cristian Ciampa

Donvale

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Retail Team Member

Bunnings Warehouse
10.2024 - Current
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge: including lifestyles, landscape, in the home, timber yard and Goods intake.
  • Reduced employee turnover by fostering a supportive work culture that encouraged teamwork and open communication among staff members.
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
  • Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.

Warehouse Worker

Prospect Wines
11.2021 - 02.2024
  • Reduced order processing times with streamlined picking, packing, and shipping procedures
  • Cleaned and maintained warehouse in compliance with safety standards
  • Assembled pallets and crates for secure transportation of materials
  • Collaborated with team members to complete complex projects on schedule and within budget constraints
  • Expedited urgent orders through prioritization of tasks while maintaining attention to detail during high-pressure situations.

Hospitality Staff Member

Meno Zero
04.2021 - 11.2023
  • Enhanced guest satisfaction by providing exceptional customer service and efficiently addressing their needs
  • Maintained clean and welcoming environment for all guests, ensuring positive reviews and return visits
  • Assisted in training new staff members on best practices, contributing to a well-prepared team
  • Developed rapport with guests through friendly interactions, leading to increased loyalty and repeat business
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Laws And Commerce -

Monash University
Clayton, VIC
2028

High School Diploma -

Whitefriars College
Donvale, VIC
11.2023

Skills

  • Strong Work Ethic
  • Team player attitude
  • Problem-solving abilities
  • Upselling Strategies
  • Excellent communication
  • Great Dedication
  • Employee Training
  • Adaptable to many working environments

Timeline

Retail Team Member

Bunnings Warehouse
10.2024 - Current

Warehouse Worker

Prospect Wines
11.2021 - 02.2024

Hospitality Staff Member

Meno Zero
04.2021 - 11.2023

Bachelor of Laws And Commerce -

Monash University

High School Diploma -

Whitefriars College

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Cristian Ciampa